Chief Manager – Head, BTO at Kenya Revenue Authority (KRA)

JOB PURPOSE

The role is responsible for overseeing business process re-engineering, programs, portfolio, change and projects management in the Department.

MAIN RESPONSIBILITIES:

• Coordinate development and implementation of the departmental Transformation Agenda to ensure business continuity.
• Review of existing customs systems functionality performance, propose enhancements and fixes where appropriate.
• Provide technical support and oversight for project implementation at the departmental level.
• Liaison with the Corporate Change Management Function to facilitate uptake of and public participation in deployment of new systems.
• Custody of documentation and proper management of records related to transformation at the departmental level.
• Lead and coordinate innovation activities at the departmental level.
• Day-to-day operations, supervision, management of performance and development of staff in the Section
• Facilitate implementation of the work plans for the following corporate initiatives in the Section: Audit, Integrity, QMS and Risk Management.
• Development and management of the sectional work plan and budget.
• Drive initiatives to improve ethics, culture and facilitate change management in the section

JOB SPECIFICATIONS

Academic qualification:

• A bachelor’s degree in a business-related field from a recognized institution.

 Professional qualification:

• Post Graduate Diploma/Certificate in Customs Administration or equivalent 

Professional experience:

• Minimum of 10 years work experience in similar role with at least 5 years in management level.