Chief Operating Officer at Jubilee Insurance

Job Ref. No. JLIL110

Role Purpose

The role holder oversees the Company’s daily business operations & administration. The role holder will also analyse and reengineer internal operations and processes and identify areas for process enhancement while ensuring business continuity. Lastly, the role holder will be responsible for planning, directing, and overseeing the company's operational policies, rules, initiatives, and goals to help the Company execute long-term and short-term plans and directives by implementing judgement, vision, management, and leadership.

Main Responsibilities

• Collaborate with the CEO in setting and driving the Company’s vision, operations strategy, and hiring levels.
• Translate strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations planning.
• Overseeing the daily business and administrative operations and improving operating procedures for optimal efficiency
• Establishing policies that improve and promote company vision and culture
• Establishes, implements, and communicates the strategic direction of the organization’s operational goals, collaborating with other divisions and departments to carry out the organization’s goals and objectives.
• Proactively partners with distribution leadership and external agencies to improve presence, solve challenges and gather the feedback to continually improve the customer experience driving critical value creation and competitive differentiation in the marketplace.

Key Competencies

• Result/Performance Oriented.
• Excellent leadership and organizational skills
• Knowledge of accounting, financial analysis and data analysis
• Outstanding written and oral communication skills
• Strategic planning and business development
• Proven track record of managing complex budgets successfully.
• Ability to make business projections
• In-depth understanding of the Life Insurance industry and the workings of different departments of a company, including finance, sales and human resources

Qualifications

• Master’s in Business Administration, Strategy, or any other related field.
• Bachelor’s Degree in Business or any other related field.
• IT proficient. Excellent command in Word, Excel, PowerPoint and Outlook.
• ACII/CII/LOMA or equivalent

Relevant Experience

• Minimum of 5 years’ experience in a Life Insurance Company as the Head of Operations / GM, Operations