Project Coordinator - Inclusion Advisory Group at Christian Blind Mission (CBM)

Responsibilities and Duties

1. Coordinating and completing operational aspects of IAG Global teams work, including but not limited to; checking and following up invoices, checking TORs and contracts are aligned with CBM Global processes, managing team workplan.
2. Leading and coordinating operational support for meetings and workshops – both face to face and online - ensuring their accessibility, and including budgetary aspects and administration
3. Support coordination and project management of key internal project – including those around monitoring, communications and our community of practice.
4. Support collation of information for global reporting and communications
5. Supporting Global team in business development, proposals for funding and cost recovery strategy as requested.
6. Providing support to accessibility and formatting of documents.

Safeguarding responsibilities

Knowledge

Understands the incident management framework and their first responder role in recording, responding and reporting incidents.

Understands the survivor-centred approach and how to apply it when receiving a complaint or responding to an incident. Knows local support services available in the community or region, and how to engage them.

Skills

Able to listen and accurately document reported concerns and complaints. Able to respect the confidentiality of safeguarding allegations. Able to appropriately apply the survivor-centred approach.

Behaviours

Treats the survivor and others involved in an incident with dignity and respect. Be assertive in implementing the initial incident response protocols by gaining the trust and cooperation of parties involved.

Key outcomes expected from this role

1. Projects are managed on time and within budget, with any deviations identified early and managed accordingly in collaboration with the project technical lead.
2. Well organized and accessible meetings, events and reports
3. High level of engagement and strong working relationships with internal and external stakeholders to deliver IAG projects.
4. Up to date global team workplan with responsibilities clearly communicated.
5. IAG Global team is aware of and compliant with CBMG policies.
6. Global team is supported for administration including travel and finances as requested.

Person Specification

All of the following requirements are essential, unless marked with a * when they are desirable.

CBM Global welcomes applicants from diverse backgrounds and people with lived experience of disability.

Experience

• Experience managing projects of varying scale and complexity.
• Experience managing projects in the development or humanitarian context would be an advantage*
• Experience coordinating and managing external contractors (e.g., for events, accessibility supports, document design etc)
• Experience in administration and/or project assistant responsibilities
• Experience or demonstrated understanding of working with and for advisory or consulting services is an advantage*.

Skills/competencies/personal qualities

• Outstanding written and verbal communication skills, with the ability to inspire and develop the outputs of others and to think strategically, creatively and analytically.
• Ability to work with, manage and engage multiple stakeholders to meet agreed objectives.
• Strong relationship management/partnership brokering and collaboration skills. Including the ability to negotiate and resolve conflict.
• Outstanding attention to detail and the ability to follow tasks and ideas through to completion.
• Ability to quickly identify and manage risk, deviations from project plans, and do scenario planning to address issues.
• Strong planning and time management discipline.
• Experience working on Microsoft 365 platforms, especially Teams and Sharepoint and related products including Planner.
• High degree of flexibility and adaptability; responsive to changing needs.
• Commitment to CBM’s mission and values.

Qualifications

• Qualifications in international development and/or humanitarian programming are an advantage.
• Project management, administration or business qualifications are also an advantage.