Clinic Assistant/ Receptionists at Kenya Medical Research - KEMRI

JOB PURPOSE

To ensure that the front office is functioning in an effective and efficient manner

RESPONSIBILITIES

• Maintains cleanliness and order of the front office
• Answers telephone and receives visitors and participants
• Sorts and distributes incoming mail and deliveries
• Delivers items to other departments.
• Schedules and reschedules participants
• Maintains visitors book and clinic diary
• Maintains routine clerical records, logs and data and compiles routine reports
• Maintains order and security at the front office by noting incoming and outgoing traffic.
• Any other duties assigned by supervisor

Education and Professional training

• Kenya Certificate of Secondary Education or its equivalent qualifications from a recognized institution.
• Certificate in front office management.

Competencies

• Good customer service skills
• Knowledge of office telephone etiquette
• Team player
• Highly organized
• Working knowledge of IT skills

Experience

• Three years’ experience in front office management