Communications Intern - Global at Christian Blind Mission (CBM)

Responsibilities and Duties

Social Media Support

• Create and schedule engaging content on LinkedIn and X.
• Monitor social media channels for trending news and ideas, and actively engage with the audience through comments and messages.
• Support the management of editorial and event calendars for social media postings.

Website and Intranet Content Development

• Support the updating and maintenance of the website and intranet.
• Co-produce fresh content, including news articles, blog posts, banners, and multimedia elements.
• Assist in search engine optimization (SEO) tasks to improve visibility and track website analytics.

Content Production and Editorial Tasks

• Assist in drafting and editing communications materials such as press releases, newsletters, and annual reports.
• Coordinate and plan editorial content and publication schedules.

Administrative and Support Tasks

• Provide administrative support to the communications team, including preparing reports, maintaining records, and handling correspondence.
• Support virtual event planning and coordination activities.
• Assist in internal communications efforts, including newsletters and digital signage content.

 Safeguarding responsibilities

Knowledge

• Understands the incident management framework and their first responder role in recording, responding, and reporting incidents.
• Understands the survivor-centred approach and how to apply it when receiving a complaint or responding to an incident. Knows local support services available in the community or region, and how to engage them.

Skills

• Able to listen and accurately document reported concerns and complaints. Able to respect the confidentiality of safeguarding allegations. Able to appropriately apply the survivor-centred approach.

Behaviours

• Treats the survivor and others involved in an incident with dignity and respect.
• Be assertive in implementing the initial incident response protocols by gaining the trust and cooperation of parties involved.

Key outcomes expected from this role

• CBM Global’s digital presence is enhanced
• Website and intranet are updated
• Content, report, and other communications materials are produced/developed

​Person Specification; All the following requirements are Essential, unless marked with a * when they are Desirable. CBM Global welcomes applicants from diverse backgrounds and people with lived experience of disability.

Experience and Knowledge

• Experience with social media platforms and understanding of social media strategies.
• Experience in preparing virtual events
• Basic knowledge of content management systems (CMS) and website analytics tools (e.g., Google Analytics).

Skills/competencies/personal qualities

• Graphic design skills, website editing skills (working knowledge of content management systems) and event planning experience an asset.
• Ability to multitask
• Excellent organisational and time management skills
• Effective communication skills (written and verbal); fluency in English
• Excellent interpersonal skills
• Aptitude for problem solving
• Strong ethics and reliability
• Attention to detail
• Able to maintain confidentiality

Qualifications

• Currently enrolled in or recently graduated from a bachelor's degree program in Communications, Journalism, Marketing, or a related field.