Communications Officer at KCB Bank Kenya

Description

Our Client, the KCB Foundation, was established in 2007 to implement the KCB Bank Group’s Corporate Social Responsibility programs and as a sign of commitment to sustainable development to alleviate poverty and enhance well-being.

The KCB Foundation has partnered with MasterCard Foundation through their programme Young Africa Works, to jointly implement an innovative 5-Year (2019 -2024) nationwide program that will create 1.5 Million Jobs. This project will be implemented under the 2Jiajiri programme of the KCB Foundation. The partnership targets to reach 114,000 beneficiaries categorized as Micro and Small Enterprises, primarily in Manufacturing, Agricultural and Construction Sectors. The program seeks to alleviate poverty for Women and Youth in the informal sector through Wealth Creation and Employment. 2Jiajiri is an end-to-end social transformational program divided into three phases. Phase one involves technical training, where beneficiaries undergo competency-based training in a vocational craft. In phase two, beneficiaries’ are incubated through Business Development consultancy Services, which includes access to Credit. In phase three, beneficiaries reach maturity and transition into the market.

The KCB Foundation is seeking to recruit dynamic, highly motivated and results oriented individuals to fill the following vacant posts at the Foundation:

Requirements

Reporting to the Communication Manager, the Communication Officer will be responsible for developing, implementing and evaluating communications strategies aimed at enhancing collaborative partnerships between the Programme and its partners and donors among other stakeholder groups. The role shall be accountable for providing editorial, strategic, creative and operational communications support ensuring communications are both influential and informative for the full range of stakeholders.

Key Duties and Responsibilities

• Develop and implement a robust strategic communications and public engagement plan, ensuring full integration with the Foundation’s strategic priorities;
• Support programmes and projects in developing and implementing communications and public relations activities and building their capacities;
• Drive brand awareness in Kenya and globally with compelling messages that convey the Foundation’s unique niche;
• Ensure excellence across the communications efforts both within and beyond Kenya, including producing high quality communications materials, telling powerful stories about the impact of work, and reaching target audiences in an effective and engaging manner;
• Establish and build a robust network with mainstream and non-traditional media outlets to generate Kenya-specific and international coverage that builds the Foundation’s profile;
• Lead the development and execution of tailored communication efforts targeting specific partners, donors or interest groups;
• Collaborate closely with the Business Development, Policy and Advocacy, Programmes and MEL teams to drive communications that fully leverage impact, successes and activities to advance the brand and strategic objectives;
• Develop innovative communication materials to support fundraising and advocacy efforts;
• Ensure technical support and strategic leadership for communications to all staff;
• Oversee the online presence, including corporate and social media channels and the website. This includes working with Group Marketing teams to create a strong social media strategy and a vibrant and sustainable social media environment to drive conversations on the programmes with donors, researchers and other key stakeholders;
• In collaboration with internal/ external stakeholders, prepare material for technical seminars and various fora, including preparing briefs, speaking notes and speeches for the MD;
• Oversee the operation and performance of the outsourced communications functions in terms of existing Service Level Agreement (SLAs) and contracts;
• Regularly review communication processes and tools for continuous improvement;
• Set and achieve ambitious metrics that measure the success of the Foundation's communications; design systems and processes for consistency and compliance with Group brand standards; provide case studies and human-interest stories for monthly, quarterly and annual reports; and
• Oversee compilation and dissemination of information across programmes and the wider Group.

Person Specifications

• Be a holder of a Bachelor’s Degree in Communication, or any other related field, gained from a recognised institution. A Master’s Degree in Public Relations, Communication or any related field is an added advantage;
• Must be a member in good standing with relevant Professional Body e.g. PRSK, CIPR;
• Have demonstrable knowledge and relevant work experience of not less than 5 years; and
• Must be innovative, with excellent communication, presentation, negotiating and conflict resolution skills.

Benefits

If you believe you clearly meet the relevant criteria for this role, please submit your application, copies of your academic and professional certificates, testimonials and your curriculum vitae, including among other, details of your current position, current and expected remuneration, email and telephone contacts of three (3) referees, two (2) of whom should be your immediate former line managers, and a third, a peer or senior at your current employer, who can speak objectively of your competence, character and integrity.

To be considered, your application must be received not later than 16 March 2020 addressed to the contact provided below, quoting the relevant reference number. Only shortlisted candidates will be contacted.