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  • Posted: Mar 10, 2020
    Deadline: Mar 16, 2020
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    Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...
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    Business Analyst

    Description

    Our Client, the KCB Foundation, was established in 2007 to implement the KCB Bank Group’s Corporate Social Responsibility programs and as a sign of commitment to sustainable development to alleviate poverty and enhance well-being.

    The KCB Foundation has partnered with MasterCard Foundation through their programme Young Africa Works, to jointly implement an innovative 5-Year (2019 -2024) nationwide program that will create 1.5 Million Jobs. This project will be implemented under the 2Jiajiri programme of the KCB Foundation. The partnership targets to reach 114,000 beneficiaries categorized as Micro and Small Enterprises, primarily in Manufacturing, Agricultural and Construction Sectors. The program seeks to alleviate poverty for Women and Youth in the informal sector through Wealth Creation and Employment. 2Jiajiri is an end-to-end social transformational program divided into three phases. Phase one involves technical training, where beneficiaries undergo competency-based training in a vocational craft. In phase two, beneficiaries’ are incubated through Business Development consultancy Services, which includes access to Credit. In phase three, beneficiaries reach maturity and transition into the market.

    The KCB Foundation is seeking to recruit dynamic, highly motivated and results oriented individuals to fill the following vacant posts at the Foundation:

    Requirements

    Reporting to the Monitoring & Evaluation Manager, the Business Analyst will be responsible for management, collection and analysing of data that will provide insights and help focus efforts towards achievement of the program goals.

    Key Duties and Responsibilities

    • Collate and analyse data for reports;
    • Generate reports to assist teams in focusing field activities and enhance the monitoring, evaluation and learning;
    • Working with reconciliation unit, ensure that suspense accounts maintain expected maximum life span;
    • Monitor account usage trends and flag out any anomalies e.g. overdrawn positions past due loans, inactive accounts;
    • Working with field teams, collate farmer issues and analyze (system or user) before forwarding to relevant departments for resolution and follow through for closure;
    • Track issues that come in via customer experience and ensure they are routed to the relevant departments within the bank for resolution within agreed SLAs;
    • Perform system tests and escalate service interruptions noted in service delivery to channel to support team; and
    • Support product development strategies, execution and implementation of enhancements.

    Person Specifications

    • Be a holder of a Bachelor’s Degree, preferably in Business, gained from a recognised institution;
    • Have practical knowledge and relevant work experience of not less than 4 years as a Business Analyst;
    • Extensive knowledge and expertise in re-engineering of business processes, including project management and problem solving skills with excellent communication skills and ability to engage customers, vendors, partners and internal cross functional teams

    Benefits

    If you believe you clearly meet the relevant criteria for this role, please submit your application, copies of your academic and professional certificates, testimonials and your curriculum vitae, including among other, details of your current position, current and expected remuneration, email and telephone contacts of three (3) referees, two (2) of whom should be your immediate former line managers, and a third, a peer or senior at your current employer, who can speak objectively of your competence, character and integrity.

    To be considered, your application must be received not later than 16 March 2020 addressed to the contact provided below, quoting the relevant reference number. Only shortlisted candidates will be contacted.

    go to method of application »

    Communications Officer

    Description

    Our Client, the KCB Foundation, was established in 2007 to implement the KCB Bank Group’s Corporate Social Responsibility programs and as a sign of commitment to sustainable development to alleviate poverty and enhance well-being.

    The KCB Foundation has partnered with MasterCard Foundation through their programme Young Africa Works, to jointly implement an innovative 5-Year (2019 -2024) nationwide program that will create 1.5 Million Jobs. This project will be implemented under the 2Jiajiri programme of the KCB Foundation. The partnership targets to reach 114,000 beneficiaries categorized as Micro and Small Enterprises, primarily in Manufacturing, Agricultural and Construction Sectors. The program seeks to alleviate poverty for Women and Youth in the informal sector through Wealth Creation and Employment. 2Jiajiri is an end-to-end social transformational program divided into three phases. Phase one involves technical training, where beneficiaries undergo competency-based training in a vocational craft. In phase two, beneficiaries’ are incubated through Business Development consultancy Services, which includes access to Credit. In phase three, beneficiaries reach maturity and transition into the market.

    The KCB Foundation is seeking to recruit dynamic, highly motivated and results oriented individuals to fill the following vacant posts at the Foundation:

    Requirements

    Reporting to the Communication Manager, the Communication Officer will be responsible for developing, implementing and evaluating communications strategies aimed at enhancing collaborative partnerships between the Programme and its partners and donors among other stakeholder groups. The role shall be accountable for providing editorial, strategic, creative and operational communications support ensuring communications are both influential and informative for the full range of stakeholders.

    Key Duties and Responsibilities

    • Develop and implement a robust strategic communications and public engagement plan, ensuring full integration with the Foundation’s strategic priorities;
    • Support programmes and projects in developing and implementing communications and public relations activities and building their capacities;
    • Drive brand awareness in Kenya and globally with compelling messages that convey the Foundation’s unique niche;
    • Ensure excellence across the communications efforts both within and beyond Kenya, including producing high quality communications materials, telling powerful stories about the impact of work, and reaching target audiences in an effective and engaging manner;
    • Establish and build a robust network with mainstream and non-traditional media outlets to generate Kenya-specific and international coverage that builds the Foundation’s profile;
    • Lead the development and execution of tailored communication efforts targeting specific partners, donors or interest groups;
    • Collaborate closely with the Business Development, Policy and Advocacy, Programmes and MEL teams to drive communications that fully leverage impact, successes and activities to advance the brand and strategic objectives;
    • Develop innovative communication materials to support fundraising and advocacy efforts;
    • Ensure technical support and strategic leadership for communications to all staff;
    • Oversee the online presence, including corporate and social media channels and the website. This includes working with Group Marketing teams to create a strong social media strategy and a vibrant and sustainable social media environment to drive conversations on the programmes with donors, researchers and other key stakeholders;
    • In collaboration with internal/ external stakeholders, prepare material for technical seminars and various fora, including preparing briefs, speaking notes and speeches for the MD;
    • Oversee the operation and performance of the outsourced communications functions in terms of existing Service Level Agreement (SLAs) and contracts;
    • Regularly review communication processes and tools for continuous improvement;
    • Set and achieve ambitious metrics that measure the success of the Foundation's communications; design systems and processes for consistency and compliance with Group brand standards; provide case studies and human-interest stories for monthly, quarterly and annual reports; and
    • Oversee compilation and dissemination of information across programmes and the wider Group.

    Person Specifications

    • Be a holder of a Bachelor’s Degree in Communication, or any other related field, gained from a recognised institution. A Master’s Degree in Public Relations, Communication or any related field is an added advantage;
    • Must be a member in good standing with relevant Professional Body e.g. PRSK, CIPR;
    • Have demonstrable knowledge and relevant work experience of not less than 5 years; and
    • Must be innovative, with excellent communication, presentation, negotiating and conflict resolution skills.

    Benefits

    If you believe you clearly meet the relevant criteria for this role, please submit your application, copies of your academic and professional certificates, testimonials and your curriculum vitae, including among other, details of your current position, current and expected remuneration, email and telephone contacts of three (3) referees, two (2) of whom should be your immediate former line managers, and a third, a peer or senior at your current employer, who can speak objectively of your competence, character and integrity.

    To be considered, your application must be received not later than 16 March 2020 addressed to the contact provided below, quoting the relevant reference number. Only shortlisted candidates will be contacted.

    go to method of application »

    Human Resource Officer

    Description

    Our Client, the KCB Foundation, was established in 2007 to implement the KCB Bank Group’s Corporate Social Responsibility programs and as a sign of commitment to sustainable development to alleviate poverty and enhance well-being.

    The KCB Foundation has partnered with MasterCard Foundation through their programme Young Africa Works, to jointly implement an innovative 5-Year (2019 -2024) nationwide program that will create 1.5 Million Jobs. This project will be implemented under the 2Jiajiri programme of the KCB Foundation. The partnership targets to reach 114,000 beneficiaries categorized as Micro and Small Enterprises, primarily in Manufacturing, Agricultural and Construction Sectors. The program seeks to alleviate poverty for Women and Youth in the informal sector through Wealth Creation and Employment. 2Jiajiri is an end-to-end social transformational program divided into three phases. Phase one involves technical training, where beneficiaries undergo competency-based training in a vocational craft. In phase two, beneficiaries’ are incubated through Business Development consultancy Services, which includes access to Credit. In phase three, beneficiaries reach maturity and transition into the market.

    The KCB Foundation is seeking to recruit dynamic, highly motivated and results oriented individuals to fill the following vacant posts at the Foundation:

    Requirements

    Reporting to the HR Manager, the Human Resource Officer will support the human resource office in recruitment and selection, performance management, training and development, contract management, reporting, leave management, employee relations, work plans and budget control and compensation and benefits administration.

    Key Duties and Responsibilities

    • Prepare reports to analyse HR issues using HR Metrics (e.g., the number of employees hired and those who left, employee turnover, the cost per employee, and budgets);
    • Maintain, file, and process HR forms (e.g., notices, announcements, new hire forms, and salary forms);
    • Ensure the organisation’s adherence/compliance to legal and industry regulations;
    • Maintain Human Resource Information Systems (HRIS) data and employee files (e.g., make sure data is updated and correct);
    • Work with external providers of HR services (e.g., external recruiters, training providers, benefit providers) and employer branding;
    • Monitor projects and programmes and suggest improvements (e.g., ways to recruit better applicants; resources for internal and external training; ways to improve insurance, benefits, or compensation plans);
    • Provide support in the recruitment and selection process including preparing adverts, sourcing potential candidates, screening, interviews, assessments, selection, and on-boarding;
    • Coordinate orientations for new employees (e.g., discuss KCBF’s expectations for the position, review the employee handbook, and explain the benefits);
    • Communicate and enforce HR policies and procedures;
    • Participate in KCBF sponsored activities and awards to encourage a positive work environment (e.g., employee appreciation and rewards, KCBF social gatherings);
    • Collect information about employees’ work experiences by conducting final exit interviews, and conduct surveys about employee attitudes, work conditions, or diversity issues;
    • Track eligibility for time off and temporary leaves (e.g., maternity, mourning, unpaid leave);
    • Coordinate activities to support employee programs (e.g., programs to improve health, tuition reimbursement or educational assistance); and
    • Coordinate the completion of salary and benefits surveys from external organisations.

    Person Specifications

    • Be a holder of a Bachelor’s Degree in Human Resource, or any other related field, gained from a recognised institution. A Master’s Degree in Human Resources Management, or any related field will be an added advantage;
    • Be a holder of Higher National Diploma in Human Resource Management;
    • Must be a member in good standing of the IHRM;
    • Have practical knowledge and relevant work experience of not less than 4 years;
    • Should have extensive knowledge and expertise in providing support in ensuring training programs and plans are developed and implemented, and reporting on progress; and in implementing the performance management program including performance evaluation, reviews and reporting; and
    • Have demonstrable high-levels of Integrity, Excellent Interpersonal, Communication, Planning & Organising, and Leadership skills, as well as presentation, negotiating and conflict mediation skills as essential requirements for this role.

    Benefits

    If you believe you clearly meet the relevant criteria for this role, please submit your application, copies of your academic and professional certificates, testimonials and your curriculum vitae, including among other, details of your current position, current and expected remuneration, email and telephone contacts of three (3) referees, two (2) of whom should be your immediate former line managers, and a third, a peer or senior at your current employer, who can speak objectively of your competence, character and integrity.

    To be considered, your application must be received not later than 16 March 2020 addressed to the contact provided below, quoting the relevant reference number. Only shortlisted candidates will be contacted.

    go to method of application »

    Training Manager

    The KCB Foundation is seeking to recruit dynamic, highly motivated and results oriented individuals to fill the following vacant posts at the Foundation:

    Requirements

    Reporting to the Deputy Chief of Party, the Training Manager will be responsible for the management and execution of the training cycle (identifying training needs, delivery preparation, training delivery, implementation/applying learning and evaluation).

    Key Duties and Responsibilities

    The Training Manager will be responsible for but not limited to the following key duties and responsibilities:

    • Lead and/or coordinate own staff team and other persons (trainers, internal line trainers, external trainers, training facility management etc.) involved in training delivery:
    • Develop Learning, Development and Talent plans and budgets within the overall department’s plans and budgets;
    • Manage the development and execution of Training Needs Analysis (TNA), training calendar, training delivery, training curriculum, aides and tools (review/ research, acquisition/maintenance);
    • Deliver assigned training courses and programs;
    • Develop/review and maintain training curriculum, content, materials documents, manuals, aids, tools, and media;
    • Manage and deliver organisation trainings and development initiatives within approved budget;Develop, manage and maintain relationships with INTERNAL / EXTERNAL customers/stakeholders; and Maintain data, records and statistics: TNA documents, training calendars, schedules, invitation and attendance data, staff leaner days and training evaluation (level 1 to 4).

    Person Specifications

    • Be a holder of a Bachelor’s Degree in the fields of Human Resource Management, Business or any other related field, gained from a recognised institution. A Master’s Degree in any of the above, or related fields, gained from a recognised institution will be an added advantage;
    • Must possess a post graduate Certificate /Diploma/ Higher Diploma in general human resource, or a specific area of human resource;
    • Be a member in good standing of the IHRM;
    • Have knowledge and relevant work experience of not less than 7 years, with at least 3 years in management roles;
    • Expert knowledge in learning and development, talent management, customer service management, people management, relationship management and project management are essential for this role; and
    • Have demonstrable knowledge and experience in Labour and Employment Laws and HR Regulatory Guidelines, HR policies and procedures, HR Data and Records Management, People Management, Business, and customer service teamwork, with a mastery know how in computers.

    Benefits

    If you believe you clearly meet the relevant criteria for this role, please submit your application, copies of your academic and professional certificates, testimonials and your curriculum vitae, including among other, details of your current position, current and expected remuneration, email and telephone contacts of three (3) referees, two (2) of whom should be your immediate former line managers, and a third, a peer or senior at your current employer, who can speak objectively of your competence, character and integrity.

    To be considered, your application must be received not later than 16 March 2020 addressed to the contact provided below, quoting the relevant reference number. Only shortlisted candidates will be contacted.

    go to method of application »

    Communications Manager

    The KCB Foundation is seeking to recruit dynamic, highly motivated and results oriented individuals to fill the following vacant posts at the Foundation:

    Requirements

    Reporting to the Managing Director, KCBF, the Communication Manager will be responsible for developing and implementing plans to successfully and continuously engage colleagues worldwide with a shared vision aligned to the KCBF’s corporate strategy and serves as a trusted partner to the group and senior leadership teams dealing with strategic issues as they emerge.

    Key Duties and Responsibilities

    • Establish and maintain strong strategic alliances and partnerships, both public and private sector, that galvanize action and bring resources and visibility for KCB Foundation and its work;
    • Collaborate with programme teams to structure and execute KCBF’s initiatives and partnerships;
    • Work with partners to ensure that their communications and joint programs/initiatives align with the Foundation;
    • Lead the development and implementation of a robust strategic communications and public engagement plan integrated with the strategic priorities and major activities of the Foundation;
    • Lead the development of a clear vision for promoting the Foundation's brand awareness globally with compelling messages;
    • Collaborate closely with the Business Development, Policy and Advocacy, Programmes and MEL teams to advance the brand and strategic objectives;
    • Track and maintain annual department budgets;
    • Monitor traditional and online spheres for ongoing reputation management, and when required, advise the organization on appropriate crisis communications responses;
    • Provide leadership in the implementation of a robust strategic communications and public engagement plan for KCBF country offices and programmes that is well-integrated with the strategic priorities and major activities of the organisation;
    • Provide leadership in the development of a clear vision for promoting KCBF's brand awareness in East Africa and beyond, with compelling messages that convey our unique niche;
    • Ensure excellence for all of KCBF's communications efforts, including producing high quality communications materials, telling powerful stories about the impact of KCBF work, and reaching our target audiences in an effective and engaging way that is responsive to their needs and interests;
    • Collaborate closely with the Chief of Party-Business Development, as well as Monitoring and Evaluation Manager to advance KCBF brand and strategic objectives;
    • Develop innovative communication products and platforms to support fundraising, advocacy, partnerships and research efforts;
    • Oversee the operation and performance of the outsourced communications functions in terms of existing Service Level Agreement (SLAs) and contracts; and
    • Regularly review communication processes and tools for continuous improvement; set and achieve ambitious metrics that measure the success of KCBF's communications department.

    Person Specifications

    • Be a holder of a Bachelor’s Degree in Journalism, Public Relations, Communication, or any other related field, gained from a recognised institution. A Master’s Degree in in Journalism, Public Relations, Communication, gained from a recognised institution will be an added advantage;
    • Have demonstrable knowledge and relevant work experience of not less than 12 years, with over eight (8) years in management roles, two (2) of which should be at senior management level, and a minimum of 5 years’ experience managing people in a similar organisation;
    • Must be a member in good standing with relevant Professional Body e.g. PRSK, CIPR;
    • Practical and hands-on experience in leading the implementation of robust strategic communications and public engagement plans; engaging and building robust networks with mainstream media outlets as well as social media influencers to generate specific coverage that builds organisational profile; and evidence of developing innovative communication products and platforms to support fundraising, advocacy, partnerships and research efforts are essential requirements for this role; and
    • Must be business savvy, and innovative, with excellent communication, presentation, negotiating and conflict resolution skills, as well as ability to interpret long-term plans, programs and budgets developed at senior management level.

    Benefits

    If you believe you clearly meet the relevant criteria for this role, please submit your application, copies of your academic and professional certificates, testimonials and your curriculum vitae, including among other, details of your current position, current and expected remuneration, email and telephone contacts of three (3) referees, two (2) of whom should be your immediate former line managers, and a third, a peer or senior at your current employer, who can speak objectively of your competence, character and integrity.

    To be considered, your application must be received not later than 16 March 2020 addressed to the contact provided below, quoting the relevant reference number. Only shortlisted candidates will be contacted.

    go to method of application »

    Regional Monitoring and Evaluation Officer

    The KCB Foundation is seeking to recruit dynamic, highly motivated and results oriented individuals to fill the following vacant posts at the Foundation:

    Requirements

    Reporting to Monitoring and Evaluation Manager, the Regional Monitoring and Evaluation Officer will be responsible for supporting the development and leading the implementation of project/region-specific MEL frameworks and tools. The role shall undertake day-to-day MEL activities and provide specialist MEL support to project/field teams.

    Key Duties and Responsibilities

    • Coordinate, plan and oversee all field data collection and reporting in accordance to established guidelines, and lead the analysis of data collected for assessment of progress and areas of improvement;
    • Monitor routine project progress through routine documentation of project activities;
    • Responsible for regular routine and timely project progress report development and updating of project M&E Systems;
    • Develop and maintain overall M&E Plans and frameworks for assigned programmes and projects;
    • Identify and track achievements and accomplishments against set performance targets. Train and mentor partner staffs on project reporting needs;
    • Regularly inform the project implementation team on impacts of the project towards achieving overall project goals;
    • Ensure use of correct project documentation during implementation of supported activities;
    • Participate in the preparation and implementation of special studies (e.g. Baseline surveys, impact evaluation, midterm review etc.) This includes, protocol development, drafting data collection tools, conducting analysis and drafting reports;
    • Ensure that the standard operating procedures (SOP) and guidelines regarding M&E are developed and updated where necessary;
    • Track implementation of work plan activities (targets vs achievement) and provide regular feedback to project teams;
    • Develop and manage the project ‘s Performance Monitoring Plan (PMP) in collaboration with project staff and partners;
    • Support technical staff in M&E functions i.e. guide reporting processes & consolidate program reports;
    • Ensure that project performance and accountability data is collected, analysed and disseminated on a timely basis during quarterly, semi-annual and annual reporting of results;
    • Prepare and lead learning activities within projects to ensure promising practices, lessons learned, and recommendations are identified, documented, disseminated, and used to improve program quality;
    • Coordinate continuous updating and reviewing of the project M&E standard operating procedures; and
    • Ensure quality, consistency and adherence to standards and best practices for M&E across the project, including data quality and use.

    Person Specifications

    • Be a holder of a Bachelor’s Degree in the fields of Community Development/Public Health/Education/Economics/Development Studies gained from a recognised institution. A Master’s Degree in Project Management will be an added advantage;
    • Must have professional qualification in Project Management/M&E/ or any Related Field;
    • Must possess valid Membership to a relevant Professional body;
    • Have knowledge and relevant work experience of not less than 5 years, with at least 2 years in a supervisory role; and
    • Analytical skills and high proficiency in computer knowledge are critical for this role.

    Benefits

    If you believe you clearly meet the relevant criteria for this role, please submit your application, copies of your academic and professional certificates, testimonials and your curriculum vitae, including among other, details of your current position, current and expected remuneration, email and telephone contacts of three (3) referees, two (2) of whom should be your immediate former line managers, and a third, a peer or senior at your current employer, who can speak objectively of your competence, character and integrity.

    To be considered, your application must be received not later than 16 March 2020 addressed to the contact provided below, quoting the relevant reference number. Only shortlisted candidates will be contacted.

    Method of Application

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