Community Engagement and Accountability Officer at International Organization for Migration (IOM)

Core Functions / Responsibilities:

• Provide technical inputs and guidance to support the development of the CEA Task Force and its terms of reference in close collaboration with the national partner co-lead.
• Provide technical guidance, inputs and support for the development of sector-specific CEA approaches, tools, and frameworks in close collaboration with the relevant sector leads.
• Work closely with the Monitoring, Accountability and Evaluation teams to facilitate the inclusion of CEA in key processes and activities across the EPC unit.
• Participate in capacity building and training activities for IOM Staff, Implementing Partners (IPs), and government officials on community engagement and accountability. Participate in relevant Task Force fora vis-à-vis international, regional, and national donors, partners, and stakeholders.
• Encourage the standardization of accountability to affected population processes throughout the EPC unit including the consistent use of SOPs (Standard Operating Procedures), and other guidance documents, facilitating coherence, alignment, and integration of CEA across units.
• Encourage synergy, coherence, and harmonization of community engagement actions across CEA Task Force and other related thematic areas.
• Support the Emergency and Post Crisis unit Project Officers and Senior Programme Coordinator by drafting specific sections of internal and external reports, strategic documents, presentations, and proposals; provide technical inputs on community engagement and Accountability to Affected Populations (AAP) related content; and participate in donor presentations and government meetings.
• Facilitate the uptake of best practices and learning across the EPC pillar and IOM Somalia. Recommend feedback mechanisms at the national and local levels to help build CEA Task Force responsiveness to community priorities. Check that systems are in place that responds to feedback through programme adaptation, communication, and community initiatives.
• Perform such other duties as may be assigned.

Required Qualifications and Experience:
Education

•  Master’s degree, in Political or Social Sciences, Humanitarian Affairs, Human Rights, International Affairs, Migration Studies, or a related field from an accredited academic institution with two years of relevant professional experience; or
•  University degree in the above fields with four years of relevant professional experience.

Experience

•  Experience in community engagement, accountability, and communicating with communities;
•  Experience in coordinating or supporting a cluster, sector, working group, or task force;
•  Experience in carrying out technical assessments related to community engagement and accountability;
•  Experience working in partnership with national authorities/institutions;
•  Experience in drafting inputs for the development of strategies, SOPs, and guidance documents related to CEA;
•  Experience in the development and/or conduct of trainings and workshop with national staff or Implementing Partners; and,
•  Experience and knowledge of the Somali context is an advantage.

Skills

•  In-depth knowledge of humanitarian, development, and durable solutions context;
•  Expertise in direct communication with internal displaced persons and host communities in emergency context;
•  Knowledge of UN and bilateral donor programming; and,
•  Knowledge of INGO and Local NGO programming.

Languages

• IOM’s official languages are English, French, and Spanish.