Community Manager at East Africa Venture Capital Association (EAVCA)

• EAVCA is seeking a dynamic and proactive individual to join our team as a Community Manager. If you are passionate about community building, have strong administrative skills, and are eager to contribute to the Private capital ecosystem in East Africa, we encourage you to apply.

Job Description:

• Support the onboarding new members, monitor member satisfaction and feedback to continuously improve membership services.
• Manage databases and ensure accurate record-keeping of member information.
• Respond to member/user inquiries, complaints, or issues in a timely, professional manner
• Coordinate and manage communications with community members via available channels including calls, email, social media, and events.
• Develop and execute community engagement strategies to increase EAVCA’s brand awareness.
• Analyse and report on community metrics to identify trends, opportunities, and areas for improvement.
• Support management in the creation of grant proposals and the execution of project implementations.
• Support management in event coordinating, post event follow up and feedback.

Qualifications:

• Holder of a Bachelor's Degree in a business-related field
• Background in support-related field (stakeholder engagement)
• Experienced, or interested in private capital industry
• Excellent communication skills both written and verbal
• Organizational and project management skills
• Interpersonal and networking skills
• PR know-how