Consular Officer at Embassy of Switzerland

Main Responsibilities:
Visa Services:

• Receives and checks visa applications, applying Swiss and Schengen Standards
• Conducts interviews, including high profile visa applicants (VIP)
• Verifies & documents issued in Eritrea or Sudan
• Prepares civil status documents for authentication
• Preparing of files for family reunification, for transmission to Switzerland

Administrative tasks:

• Supports the expatriate colleague in charge of Sudan and Eritrea in all consular matters
• Answers phone and e-mail inquiries from the public from Eritrea, Sudan and Switzerland
• Handles visa fees and accounting of visa fees
• Coordinates appointments for consular customers from Eritrea and Sudan
• Classifies visa files and correspondence
• Keeps visa information up-dated in line with various rules and regulations

Professional qualifications and experience:

• Diploma / University degree in Business Administration from a reputable institution
• Excellent computer skills (MS-Office)
• Fluent written and oral knowledge of English and Arabic
• Good working knowledge (Level B2 and above) in German or French
• Working experience of at least 3 years in the Consular Section of an Embassy

Required skills:

• Highly motivated, committed and able to work in a team
• Ability to deal effectively and in a diplomatic manner at all levels
• Ability to work independently, under pressure and with a minimum of supervision
• High degree of adaptability and capacity to learn
• Good communication, writing and interpersonal skills
• Tact in dealing with clients in difficult situations
• Precise, dynamic, high level of integrity and loyalty
• Strong service and customer orientation, courteous