Consultancy: Supporting the Full Operationalization of the Digital MEAL System (DMS) at Help Age International

Scope of work
To fully operationalize and leverage this new system, HelpAge is seeking a consultant to assist with the following:

• Ensure the complete upload of all M&E data for current and active projects in the DMS
• Support the generation of the 2023/24 results using a mixed approach
• Set up the 2024/25 indicators and targets in the DMS for a fully automated process
• Liaise with the design team for HelpAge’s CRM
• Create a training program for key user groups, with supporting material
• Identify and socialize a menu of common indicators for all future HelpAge initiatives
• Lead on internal communication on the DMS
• Review uploaded M&E data in DMS and support user groups in making it comprehensive and accurate
• In this, the Consultant will be supported by the Digital MIS Officer (consultant).
• He is responsible for the technical aspects of the DMS.

Key relationships

• The Consultant will be managed by the Head of Transformation.
• The Consultant will be part of a DMS Task Team involving the Head of Transformation (lead), Digital MIS Officer and Transformation Advisor. The group will meet on a weekly basis.
• The Consultant will work closely with the Digital MIS Officer on technical aspects of the database and system.
• The Consultant will support the primary user group – MEAL focal points.

Level of effort

• The level of effort is estimated to be 20-24 hours per week. For a 3 months period (mid-February to mid-May).
• The consultant would work with teams across different time zones.
• Working times are flexible, although the Consultant needs to be available for the regular DMS Task Team meeting and meetings that target key user groups and stakeholders.

Requirements
HelpAge seeks to contract a consultant for the above task with the following skills and experiences:

• Excellent project management skills and experience in working with a globally distributed organization
• Strong experiences in Monitoring, Evaluation, Accountability and Learning (MEAL) practices, tools, systems
• Excellent communication, training and support skills
• Familiar and comfortable with remote working and ability to support teams many locations and time zones
• Familiarity with digital MEAL platforms, including DevResults
• Ability to plan and execute tasks independently, and coordinate and collaborate where needed 

Interested Individual consultants are encouraged to submit their Expression of Interest by 26 February 2024