Content Developer 2 at Microsoft

Responsibilities

What:

• You’ll use your writing expertise to help your team create a range of content, like conceptual docs, quickstarts, tutorials, end-to-end scenario content, and training.
• You’ll learn about new technologies and explain the features using language that can be easily localized and that our customers can understand.
• You’ll work with our feature teams to understand content requests, help on-board them into our publishing pipeline, participate in design and UI string reviews, and manage content releases.
• You’ll work with engineering, customer support, and marketing teams to understand customer goals, needs, and pain points.
• You’ll use customer & partner feedback and data about the product & content usage to prioritize the most important work. You can interact directly with customers to understand what they need.
• Your content sets will include contributions from others as well as your own. You’ll help focus everyone’s efforts in the right direction and ensure deliverables get out the door.
• You’ll continue to refine and improve your plans and your content through customer feedback, testing, and by keeping current with the ever-evolving technological landscape.

Qualifications

Basic qualifications

• Three years of excellent technical writing, communication, and project management. Writing experience may include blogs, articles, internal or external customer/community user documentation, and other customer-facing content.
• Experience at gathering customer requirements and prioritizing across multiple deliverables.
• Proven project management, organization, and planning skills, including track record of delivering great results under tight deadlines.
• Strong affinity for cross-group collaboration, negotiation, and organization skills.
• A Bachelor's degree in Computer Science, System Administration, Technical Communications, or a related field, or equivalent industry experience.

Preferred Qualifications

• At least five years of technical writing experience in a software company, writing professional customer-facing documentation
• Background as an IT administrator, DevOps or software developer is helpful
• Experience working in GitHub and Markdown language
• Experience with Azure Active Directory and other Azure services

• Experience with languages or platforms like Angular, Node.js, Python, Android, or iOS.