Corporate Relationship Manager at Premier Bank

Key responsibilities:

Financial

• Prepare and submit financing proposals in conformity with financing Policy guidelines and requirements in liaison with the Relationship Managers and to maintain a high standard of financing analysis.
• Collect and analyze vital data on clients i.e. annual reports, management accounts, interim reports, industry reports and all press cuttings etc. to acquire in-depth knowledge which will facilitate comprehensive review of assigned accounts relationships and relationships assigned to Relationship Managers.
• Obtain account statistics and profitability figures for facilities review/appraisal purposes and ensure that information provided is accurately completed and that relevant remarks are incorporated in the financing proposal.
• Review all existing clients’ facilities on time.
• Prepare excess approval requests/notification for all excesses.
• Support the RM to achieve set income targets (Profit income and non-profit income)
• Undertake RM’s responsibilities when RM is away.
• Ensure all income is collected.
• Cross-sell other Bank Products and services

Customer Experience

• Provide an interface between the bank, existing and prospective customers in order to maintain good customer relations, so as to meet customer needs within the strategic objective of the bank.
• Oversee the relationship management of assigned customers through maintenance of an effective call program.
• Make recommendation for existing and prospective customers under the various facility products and submit to the appropriate final authority within established turnaround time.
• Run with a customer experience initiative to build customer loyalty for allocated portfolio.
• Attend expeditiously to queries / routine correspondence generally emanating from Clients, Financing Administration, Risk Control, branches, and customers.
• Accompany the RM on client visits and file call reports.
• Obtain account statistics and profitability figures for facilities review/appraisal purposes and ensure that information provided is accurately completed and that relevant remarks are incorporated in the financing proposal.
• Review of draft offer letters received from financing administration in line with approval terms and conditions.

Internal business processes

• Monitor accounts daily to ensure operations within the approved limits.
• Take remedial action by pursuing customers on regularization of overdrawn positions.
• Prepare excess requests/notification for all excesses and follow up for sanctions by approving authorities.
• Prepare ALCO report every end-month.
• Confirm of profit rates end of month.
• Prepare assigned portfolio monthly reports on a timely basis as is required from time to time for sign off by RM.
• Issue disbursement instructions to financing administration and Trade Services within approved facilities.
• Give instructions to un-pay cheques when accounts are underfunded in consultation with RM.
• Attend to audit queries, perform snap-checks monthly and ensure that any anomalies/exceptions are sorted out.
• Ensure instructions to our lawyers are sent out by the legal department to proceed with perfection of security.
• Continuously follow-up with legal department to ensure timely documentation and perfection of security.
• Ensure compliance with security perfection e.g. payments of land rent and rates, insurance etc.

People, Learning and Growth

• Attend all training courses arranged by the Bank.
• Discuss career path/growth with line manager at least quarterly.

Requirements:

Qualifications:

• Any Degree from a recognized university
  Credit Management, Accounting or Banking Qualification
  At least 5 years relevant experience in credit analysis
  Professional qualifications in ACCA, CPA, CFA etc. is an added advantage.
  Strong general banking expertise
  Prior experience within the Corporate Banking environment is an added advantage.

Competencies & Attributes:

• Financial Analysis: Understands how to interpret financial statements and can generate a detailed Financing appraisal.
• Credit Structuring: Understands and can structure complex deals.
• Intellect: Applies business acumens and technical financial skills to the overall management of the performance management and development platforms.
• Team player: Shares with and consults others, enjoys working in a collaborative context.
• Levelheaded: Should be able to handle rejection and deal with difficult customers.
• Flexible: Is open to and can cope with change, is able to deal with ambiguity because of change.
• Listening: Encourages and seeks to understand other viewpoints and perspectives Attuned to all possible sources of useful information
• Persuasive: Enjoys selling, convincing with facts, negotiates, changes the opinions of others.
• Decisive: Weighs things up quickly, is prepared to take calculated risks
• Socially confident: At ease with meeting people, knows what to say and is quick to establish rapport.
• Resourceful: Finds practical ways to solve issues

Remuneration

A package commensurate to the posts shall be discussed and agreed with the successful candidates.