Corporate Relationship Manager at Rose Avenue Group

Client Acquisition

• Responsible for achieving the new client acquisition revenue targets.
• Establishing tactics, planning initiatives and strategy to acquire new clients, including diaspora market clients.
• Source and develop a strong and qualified client acquisition pipeline.
• Prepare business proposals that focus on the Institution’s competitive advantage and value. propositions to present to prospective clients
• Being the primary coordinator on pitching and negotiations.

Client Relationship Management

• Responsible for achieving the repeat business revenue targets.
• Establish and develop strong multi contact relationships between senior decision makers and influencers in client organizations, associated Intermediaries and/or third parties.
• Build detailed knowledge of each of client and key stakeholders to fully understand their needs.

Enhance and Evolve

• Responsible for enhancing and evolving contracts to achieve revenue targets.
• Work consultatively with clients on their strategies, services and programmes, proactively identifying opportunities for further expansion of the Hospital’s services.
• Secure development opportunities and coordinating with relevant internal teams as required.

Market and Customer Insight

• Conduct market research for business opportunities and viable income streams.
• Know, analyze and share market trends and developments, competitor activity and client feedback to continuously improve and develop institution’s services and Client experience.

Other Requirements

• Bachelor’s Degree in Nursing is mandatory.
• At least 5 years of Healthcare Business Development, Client Relationship Management, Account Management. Hospital services or related service industry experience highly desirable.
• Good understanding of Therapy services.
• Good knowledge of, and well connected within healthcare.
• Strong relationship building, stakeholder management skills, and ability to negotiate.
• Experience with design and implementation of business development strategies.
• Being client and relationship orientated.
• Ability to understand clients’ needs, building trust and establishing a strong rapport.
• Results driven with commercial financial awareness and thrive on working in a target driven environment.
• Strong influencing and stakeholder management skills.