Business Development Executive at Corporate Staffing

Key Responsibilities:

Business Development

• Enhance the company’s market penetration by identifying new sales opportunities and generating new business
• Identifying opportunities on which to submit bids and advising management whether to bid for the work or not
• Work with key members of the project team and the client organisations to obtain the information required to compile the bids
• Assessing and addressing the technical and commercial risks relating to the bid and liaising with management on way forward
• Devising successful strategies for winning bids, including pinpointing the unique selling points (key differentiators) of our organization.
• Knowing the company’s operating and profit margins and understanding the clients’ specific requirements 
• Achieving key performance indicators and sales targets
• Manage all sales activities through the proposed company CRM system
• Manage deal process from prospecting, qualifying all the way to closure.

Account Management and Client retention

• Work alongside operations and delivery teams to ensure that client orders are serviced to the latter 
• Establish personalized relationships with clients and ensure transparency in service delivery whilst applying the counselor sales person approach. 
• Identifying client pain points and liaising with management on best ways to meet the client’s needs
• Profile and cluster the clients accordingly and ensure that you upsell and cross sell company services accordingly
• Responding to clients’ and other stakeholders’ queries before, during and after the bid has been submitted.
• Uphold the company values and guiding principles

Market Research 

• Researching current and future market trends and advising the management accordingly
• Seek to know who our competitors are and recommend best ways to improve our service delivery

Key Requirements: 

• A Bachelor’s degree in Business Management, Marketing or related field is required
• At least 5+ years’ experience in sales and marketing
• Experience working in a Business Process Outsourcing set up as a sales person or as a Freelance Bid Manager preferred 
• Previously worked with a diverse cultural team
• Demonstrated and proven sales results
• Experienced at compiling and following strict budgets
• Experienced at preparing and presenting quarterly goals and forecasts for decision making
• An interest in the BPO industry or/and willingness to keep up to date with industry trends, regulations and legislation
• Excellent written and verbal communication skills – fluent communication in person, paper-based, on the phone, and in email
• Creative and persuasive, self-motivated and self-directed
• Attention to detail and problem-solving skills
• Relationship-building and influencing skills
• Commercial thinking and team working skills
• Proficiency in Microsoft Office tools
• Eager to expand the company with new sales, clients, and territories
• Able to analyze data and sales statistics and translate results into better solutions