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At Moko Furniture, we serve Africa’s rising class as they create homes that reflect their aspirations and desires. By developing original products and serving our customers in novel ways, we deliver unmatched value and a superior experience.
WHAT YOU’LL DO
We’re looking to add an analytical Credit Control Officer to our Customer Engagement team who will be responsible for overseeing the collection of customer accounts while maintaining a good customer experience and loyalty. You’ll be an excellent communicator with strong negotiating skills, able to stand your ground but still maintain friendly interactions with our customers. The credit function plays a vital role in the B2B department to ensure that Moko maintains steady and healthy cashflows and you’ll take pride in keeping everyone’s accounts in order – making sure you stay on top of their account payments. Most importantly, you’ll be eager to take on more responsibility and grow your career as part of our team.
THE ROLE IN BRIEF
Credit policy management
Customer support and issues resolution
Debt Collection and recovery
CAREER GROWTH + COMPENSATION
Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team. Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.
ARE YOU OUR DREAM CANDIDATE?
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