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  • Posted: Feb 2, 2023
    Deadline: Not specified
  • Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.
    Read more about this company


    Credit Operations Officer-Credit Services

    Job Description

    To ensure compliance with internal credit operations policies and procedures, best practices and CBK prudential guidelines to facilitate management of credit risks within tolerable levels. Originates all credit facilities disbursements for all segments and syndicated loans while ensuring absolute data integrity when capturing the credit facilities in the company’s core banking system. The role handles all credit disbursement and repayment for all products sectors in the company by following the laid down procedures and completeness off all credit documentation to safeguard the institution.

    Key measurable goals

    • Loans processing as per SLA & TAT
    • AA Loan Reconciliation
    • Record Management
    • Risk & Compliance 


     Loans Processing as per SLA & TAT

    • Prompt and efficient processing of all loan products disbursement facilities in T24 core banking system.
    • Processing of RTGS instruction as per the credit checklist and credit approval on loan disbursed amount.
    • Loan termination, liquidation and pay offs of loan related facilities in core banking in respect to customers instructions and credit approval.
    • Ensure marking of Limits/Overdraft and maintenance in core banking systems as per credit approvals and customers’ request.
    • Posting of refunds/recoups in T24 core banking system as per customers instructions and credit approval and collecting commissions as per the bank policy.
    • Processing of loan write offs and write back in core banking system as per board and credit approvals against loan provisions in GL.
    • Loan amendments on repayment dates, interest rate and modification of terms as per credit approvals.
    • Restructuring of Non-performing loans in T24 core banking systems as per credit approvals/board approval.
    • Ensure full capacity utilization of application right processes/procedure, ensuring accuracy and compliance/and verification of supporting documentation for loan related application to prevent income leakage by ensuring recovery of all commissions on loans facilities, Trade loans, and recoups/refunds.
    • Compliance to the bank’s policies and procedures.
    • Prompt and efficient response to branch queries raised through email within 24 hours to meet customers timelines and customers’ needs as per the bank policy.
    • Keenly reviewing, verification and approvals of documents in EDRMS before any disbursement is done for proper/correct processes to avoid error/loss of bank funds.
    • Accurate filing of all loan related facilities, recoups/refunds, Loan disbursements, amendments and other client instructions as effected in the unit for future reference and ease retrieval when need arises.
    • Comply with the banks Anti Money Laundering (AML) & Combating the Financing of Terrorism (CFT) policy as defined by CBK prudential guideline.


    • At least two (2) years banking experience.
    • Experience in: AA loan related knowledge, Credit disbursement and AA reconciliation related issues
    • Prior experience in using T24 core banking system and well versed in T24 processes and procedures.


    • Practical experience in use of relevant MS office applications, especially Excel, Word and PowerPoint.
    • Possess thorough knowledge of banking products and services and a wider understanding of the general banking universe/Industry.
    • Good communication and engagement skills.

    Closing Date: 15 February 2023

    Method of Application

    Interested and qualified? Go to Old Mutual Kenya on to apply

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