Customer Account Manager at Africa Fleet Management Solution

Key Responsibilities

• Maintain strong relationships with existing customers through regular communication and follow-ups.
• Identify new sales opportunities and generate leads through daily customer engagement.
• Meet sales targets and grow existing customer accounts through upselling and cross-selling.
• Prepare quotations, sales profiles, proposals, and other sales documentation.
• Manage customer accounts and maintain accurate sales records.
• Receive, follow up, and resolve customer issues in coordination with technical and operations teams.
• Conduct customer visits and presentations when required.
• Ensure high levels of customer satisfaction and retention.

Requirements

• Experience in sales, account management, fleet management, GPS, or telematics is an advantage.
• Excellent communication, negotiation, and customer service skills.
• Strong sales and relationship-building abilities.
• Good organizational and problem-solving skills.
• Ability to work independently and achieve sales targets.