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Umba combines advanced tools and techniques to optimize risk exposures in emerging markets that are currently underserved by traditional banking services.
Job Description
Respond to incoming customer requests through the Zendesk platform
Provide quick, professional, precise resolution to customer issues/questions
Problem solve, every day at Umba new problems present themselves, our customer experience team are champions at providing resolutions to complex customer queries
Demonstrate an advanced knowledge of our products to our customers
Help us continue to build a world class Customer Experience team
Skills And Qualifications
Work status
Must live and be able to legally work in Kenya
This is a full time salaried, any applicant must be able to work 35-40 hours week
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