Customer Service Assistant at Mabati Rolling Mills Limited (MRM)

Introduction

• MRM Building Solutions is seeking to recruit a Customer Service Assistant to be base in Thika Service Centre. The candidate must have the ability to work independently with minimal supervision, demonstrate high integrity and professional ethics and make decisions on the role in a prudent manner.
• The person holding this position is expected to ensure timely processing and delivery of customer orders.

Requirements

• Diploma in Business Management or any related course
• 1 year relevant working experience
• Computer Literacy
• Good Communication, Analytical, Interpersonal and Problem Solving Skills
• Knowledge in Sales and Marketing is an added advantage
• Excellent communication skills
• Listening and Memory Retention Skills
• Probing Skills
• Analytical Skills
• Interpersonal Skills
• Team work ability and Interpersonal skills
• Problem Solving Skills
• Flexibility to work for long hours as and when required
• Ability to work under high pressure situations