Customer Service Executives at R4Kenya

Details:

Our client is an international company dealing with the provision of Government to Citizen (G-to-C) diversified range of services in polymers and petrochemicals, education, electronics, asset management, visa processing and management consulting. They are seeking to recruit Customer Service Executives.

Job Responsibilities:

• Appointment slotting for prospective customers.
• Understand the applicant requirement and provide appropriate advise / information
• Documentation – scrutiny / checking and submission
• Data Quality of application information submission
• Biometrics – finger print scanning
• Segregation of application as per service
• Collection, handover & deposit of Cash for the day.
• Delivery of application to mission on the same day.
• Selling Value Added services

Requirements

• Excellent Communication Skills
• Typing skills – 40- 45 WPM without any error
• Excellent communications skills
• Experience of working previously with hotel industry
• Should be very high on customer service/satisfaction.
• Customer service experience of 6 months – 1 year
• Interested to work and learn