Customer Service Internship at TransCon Properties Limited

The role:

The Intern is responsible for supporting the management team’s objectives including growing the overall revenue whilst maintaining and improving customer service.   The intern will also be the responsible for new sales with prospective customers and will present the best range of options to suit that customer’s needs.

Structure: Office Manager in charge

Primary Objectives:

• Revenue acquisition
• Customer service improvement
• Managing and motivating team

Key responsibilities

• Touring customers to show the range of options available to suit their needs and closing the sale where possible
• Managing Centre operations
• Dealing with escalated customer requests/issues

The candidates should have the below experience or background in order to be considered for the role:

• Direct sales experience
• Professional and clear communication skills coupled with the ability to build strong business relationships.
• Strong organizational skills, including the ability to prioritize, multi-task, delegate and work effectively with minimal supervision.
• Commercial/ results driven

Key Performance Indicators:

The areas below will form the basis of measurements of success in this role:

• Sales revenue target
• Customer satisfaction and retention
• Continuous improvement/best practice
• Team chemistry