Customer Service Officer at Old Mutual Kenya

Job Description

• Follows standardised processes and provides administrative support in line with normal business functioning.
• Delivers on daily production standards and adheres to service and quality standards.
• Provides an indirect service to customers and intermediaries.
• Responds to immediate requirements within procedure. Uses standard administrative techniques to co ordinate own work.
• Product and process knowledge in different areas may differ but basic skills remain the same.
• Technical knowledge is limited to some products and or processes.