CVM DevOps Engineer at Safaricom Kenya

Description

Reporting to the Big Data & CVM Lead, the position holder will be responsible for development and support of CVM Platforms. Responsible for availability, performance, change management, security and capacity planning of CVM Platforms.

Responsibilities

• Providing operations level support including 2nd and 3rd level support for the CVM platforms.
• Building software to help operations and support teams. This entails proactively building and implementing services, including end to end monitoring, scripting and automation, modern tooling and maintenance software.
• Creating prototypes, designing and building modules and solutions in an iterative agile cycle, develop, maintain, and optimize the business outcome
• Estimating user and technical stories, designing and developing code, writing and executing unit and integration tests, and supporting testing of deliverables against user and technical story acceptance tests
• Performing peer reviews, collaborating with architects and other developers to produce “just enough” design, and ensuring that enough technical documentation and training is provided for reference and operational support
• Documenting “tribal” knowledge and constant upkeep of the playbooks and runbooks to ensure teams get the information they need right when they need it.
• Managing technical debt as part of daily activities
• Developing and executing automation scripts and maintenance jobs
• Conducting peer reviews and maintaining coding standards
• Managing incidents as level two and level three support
• Managing problems as level two and level three support
• Estimating user and technical stories to help inform and prioritize backlog
• Designing modules according to user stories, UX/UI designs, and technical stories
• Developing solutions according to module designs and deploy using delivery pipeline
• Developing and execute unit and integration tests; support testing against user and technical story acceptance tests
• Reviewing design and architecture to guarantee service availability, performance and resilience
• Resolution of Incidents, providing RCA and recommendations to improve SLA.
• Responsible for ensuring availability of CVM Platform.

Qualifications

• BS or MS in computer science or equivalent practical experience
• At least 2-3 years of coding experience.
• Experience in at least 1 programming language. Java, C#, Python, Spring Boot.
• Experience with SQL databases, such as Oracle, MySQL, Postgres.
• Knowledge of cloud technologies. AWS, GCP, Azure.