Data Analyst at Church World Service

Primary Purpose

This position is primarily responsible for ensuring the timely and accurate preparation of standard and ad hoc statistical and operations reports.

Essential Duties

• Prepares routine and ad hoc CWS RSC Africa statistical reports as needed for various CWS RSC Africa staff .
• Prepares and automates regular sectional quality control reports to ensure data accuracy and identify training needs.
• Prepares reports designed to track CWS RSC Africa administration division productivity for an overall improvement in efficiency.
• Carries out annual inter-departmental process review and recommends improvements in quality control.
• Works closely with IT to ensure that reports run in the most current software environment and in publishing QC reports in a user-friendly interface.
• Continually works on converting as much of the DI reporting portfolio into an automated format on Tableau.
• Works with Administration as needed to assist with their reporting needs.
• Works closely with Programs staff to ensure that they have adequate reporting tools available to them to enable their departments meet RSC quality standards and adhere to USRAP processing guidelines.
• Serves as the contact person for all inquiries directed to the Data Integrity Unit while the Data Integrity Supervisor is on leave.
• Actively works on and resolves all work order tickets raised by administration staff.
• Other duties as assigned.

Experience

Qualifications:

• 5 years paid work experience required
• Good understanding (2+ years required) of databases and Tableau (or other business intelligence tools)
• Experience using Microsoft Visual Studio 2016 in the context of SQL Server Reporting Services required.

Skills

• Advanced knowledge in TRANSACT SQL and Microsoft SQL Server database design, stored procedures, views and functions.
• Advanced computer knowledge, specifically with MS Office (Access, Outlook, Word, PowerPoint). Advanced knowledge in using Tableau Business Analytics software.

Abilities

• Manage large and diverse workload under pressure with competing priorities.
• Maintain the integrity of official records;
• Analyze and solve complex problems and make sound decisions;
• Work with minimal supervision
• Maintain a high performance standard with attention to detail;
• Work independently and contribute to overall operations of RSC Africa;

Important Requirements

• Strong English communication skills, both written and oral.
• Ability to work in a multi-cultural environment required.
• Commitment to diversity, equity, and inclusion and willingness to support CWS’ Platform on Racial Justice as a CWS employee required.

Education & Certifications

• Bachelor’s degree or four (4) years of directly related experience in lieu of a Bachelor’s Degree is required.