Debt Collection Agent (Administration) at Mogo Finance

What you will do:

• Provide a successful organization of work tasks
• Know the specificity of the operations of the company and its structure
• Comply with all ethical standards and norms
• Accurately maintain the confidential information of the company and its  customers
• Employee is responsible for a precise, timely and complete execution of tasks determined in this job description
• Organize and co-ordinate assignments of daily field assignments.
• Update of both internal and external field cases in the ERP system.
• Assist in the preparation of regularly scheduled field reports.
• Support of customers who visit the office on repossessed units in the yard and negotiating for payments.
• Submit and reconcile field expense reports
• Provide information to customers by answering questions and requests
• Generation of field letters in the system.
• Resolve daily administrative problems.
• Uploading photos of ads on websites – Jiji, car portal & Facebook
• Conduct external valuations 
• Updating discounts on Jiji & car portal 
• Create DCAC invoice 
• Running of Auction & Announcing auction winners 
• Any other duties assigned.

What you will need:

• Diploma/Degree in Business Administration or related field.
• Strong desire to learn along with professional drive
• Excellent communication and interpersonal skills.
• Strong analytical & problem-solving skills.
• Excellent computer skills
• Ability to adapt quickly and work independently.
• Fluent in English and Swahili