Deduplication and Adjudication Team Lead,TEC,SC6, RBN at World Food Programme (WFP)

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:

• Under the overall responsibility of the Business Transformation Assistance, the incumbent is expected to deliver and complete a wide range of deduplication and biometric adjudication operations support duties as detailed below: -

Supervision Received:

• Deduplication and Adjudication Team lead will report directly to the Project manager responsible for the DAC operations and who is based at the Regional Bureau Nairobi.

ACCOUNTABILITIES/RESPONSIBILITIES:

• Manage and coordinate DAC Team including the capacity building of staff, to ensure individual and team objectives are met in compliance with all relevant regulations and policies.
• Assist in the implementation of DAC plan of action, review achievements and constraints and provide feedback accordingly.
• Identify relevant issues in the operations and report them to the appropriate personnel.
• Resolve queries independently, escalating if required, to ensure that standard and accurate information is provided to the team.
• Ensure Proper documentation of all the processes and timely reporting to the CO on all Deduplication and Adjudication related matters.
• Manage the implementation of new standard applications to ensure the team have the tools they need to perform effectively.
• Coordinate the collation of a range of complex data, conduct data analysis, including the impact of changes, and support the development of accurate reports to identify and recommend solutions.
• Perform other related duties as required.

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education:

• University degree in Computer Science, Project Management, data analysis skills or another relevant field.

Experience:

• One or more years of progressively responsible professional experience in the relevant field. Has managed a team.

Knowledge, Behaviours & Skills: 

• Knowledge of SCOPE or other beneficiary management systems would be an asset.
• Knowledge of and hands-on experience in project management in humanitarian contexts.
• Ability to work independently through appropriate personal initiative and regular follow-ups
• Highly developed written and oral communication skills with the ability to influence and adapt communication styles to different situations and individuals.
• Proficient in using data analysis tools and languages such as Tableau/Power BI, Excel etc
• Leadership skills as relationship-builder with a facilitative nature and strong business partnering skills towards colleagues and stakeholders.
• Ability to priorities, multi-task, coordinate workloads, and work under pressure to meet deadlines.
• Highly developed Cognitive Capacity and the ability to fosters Inclusive and Collaborative
•  Behavioral Flexibility.

Languages:

• Fluency in both oral and written communication in English.