Deputy Director QMS and Risk Management Co-ordination at Tourism Fund (TF)

Duties and Responsibilities

• Advising on issues relating to Quality Assurance and Risk Management.
• Initiating development of Quality Assurance and Risk Management policies and strategies.
• Ensuring implementation and compliance with Quality Assurance and Risk Management policies and strategies.
• Assisting the Chief Executive Officer in developing the Quality Assurance and Risk Management agenda.
• Ensuring compliance with quality standards for all procured goods and services.
• Conducting research on relevant standards for adoption by the Fund.
• Ensuring appropriate management of risks affecting the Fund, employees, customers, reputation, assets and stakeholders.
• Overseeing risk management in:
• Corporate governance
• Enterprise risk
• Information and security risk
• Regulatory and operational risk
• Technology risk
• Promoting and monitoring continuous quality improvement in line with ISO standards.
• Compiling data for trend analysis, reporting, and developing action plans.
• Conducting regular quality assessment visits on programmes within the region.
• Preparing an annual Quality Improvement Plan and presenting it for review.
• Overseeing compliance with policies and procedures and recommending improvements.
• Developing and implementing staff training on Quality and Risk Management.
• Managing risk incidents and maintaining a risk register.
• Collaborating with departments to ensure efficient workflow and ISO compliance.
• Supporting strategic planning through documentation and data compilation.
• Organizing and overseeing regular ISO audits.
• Reviewing ISO procedures for compliance.
• Responding to risk-related concerns within the Fund.
• Advising on innovation programmes in the tourism sector.
• Overseeing innovation frameworks including evaluation and incubation.
• Recommending process improvements through benchmarking.
• Spearheading innovation to align with industry trends.
• Guiding planning of efficiency-driven initiatives.
• Advising on strategies to maintain organizational relevance.
• Reviewing and guiding implementation of surveys.
• Developing linkages with industry stakeholders.
• Advising on emerging trends and innovative solutions.
• Reviewing innovation frameworks in the tourism sector.
• Overseeing organizational research and surveys.
• Reviewing the Fund’s research portfolio.
• Reviewing management agenda items on research and innovation.

Person Specification

• Minimum of twelve (12) years’ relevant work experience, with at least four (4) years at Principal Officer level or equivalent.
• Bachelor’s Degree in Economics, Business Administration, Public Policy, Statistics, Mathematics, or equivalent qualification.
• Master’s Degree in Communications, Marketing, Public Relations, Business Development, Development Studies, International Relations, Public Administration, Business Administration or equivalent.
• Membership in a relevant professional body (where applicable) and in good standing.
• Leadership course certificate lasting at least four (4) weeks from a recognized institution.
• Proficiency in computer applications.

Key Competencies and Skills

• Analytical skills
• Strategic and innovative thinking
• Interpersonal skills
• Organizational skills
• Communication skills
• Proficiency in computer applications

Application and Appointment Requirements

• Interested and qualified candidates are invited to submit their applications, clearly indicating their current remuneration, accompanied by a detailed curriculum vitae, copies of professional certificates, and relevant testimonials.

Candidates who are successful will, prior to issuance of an offer of employment, be required to provide the following valid clearance documents:

• Certificate of Good Conduct
• Clearance from the Ethics and Anti-Corruption Commission (EACC)
• Higher Education Loans Board (HELB) Clearance Certificate
• Kenya Revenue Authority (KRA) Tax Compliance Certificate
• Clearance from a recognized Credit Reference Bureau
• Appointments to this grade shall be made on permanent and pensionable terms.