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  • Posted: Apr 27, 2026
    Deadline: May 18, 2026
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    The Central Bank of Kenya is a public institution established under Article 231 of the Constitution of Kenya, 2010. The Bank is responsible for formulating monetary policy to achieve and maintain price stability and issuing currency. Pursuant to the CBK Act, the Central Bank promotes financial stability through regulation, supervision and licensing of fin...
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    Deputy Manager, Retail Payments Oversight

    Job Purpose

    The role holder is responsible for conducting risk-based prudential and market conduct supervision for Payment Service Providers (PSPs). The role holder will be guided by the National Payment system laws and the oversight risk-management framework. The role holder will analyze and assess the level of compliance and risk inherent to PSPs with the aim of ensuring that the National Payment System is safe, sound and secure.

    Key Duties and Responsibilities

    Technical and Operational Responsibilities

    • Analyse Retail payments system (RPS) including i.e. ACH, EFT, Cards, Mobile Payments and Pesalink.
    • Carry out assessments of Retail payments systems against BIS core principles and set standards.
    • Preparation of oversight reports RPSs e.g. Monthly reports, Quarterly and Annual reports.
    • Prepare management reports i.e. Stability Report and the FISC Report. 
    • Determine data requirements and relevant returns to facilitate oversight of PSPs.
    • Conduct online monitoring of PSPs transactions.
    • Coordinate responses to audit and risk management queries.
    • Undertake on- site oversight examination/off-site surveillance of RPSs.
    • Recommend enforcement action for non-compliance with NPS Act and Regulations.
    • Assess compliance with AML/CFT requirements.
    • Identify infrastructures that meet the criteria for FMIs for purposes of designation.
    • Prepare incident report and recommend action.
    • Receive and review complaints/enquiries on a payment system/product from customers/users.
    • Continuously/periodically monitor implementation of recommendations made to rectify or enhance certain critical functions or areas highlighted during on-site oversight.
    • Identifying weaknesses and action points in the operation of payment systems.
    • Prepare inspection program, develop pre-inspection template and risk assessment matrix template.

    Other Responsibilities

    • Performing any other duties as assigned by Manager and the Assistant Director

    Qualifications

    • Bachelor’s Degree in a relevant field e.g. Information Technology, Economics, Computer Science, or Business Administration.
    • Professional qualifications and memberships are an added advantage.

    Work Experience

    • At least five (5) years’ experience working in NPS, cyber risk and/or other similar roles.

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    Method of Application

    Interested and qualified? Go to Central Bank of Kenya on careers.centralbank.go.ke to apply

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