Development of ICT Strategy and Skills Training for a Producer Organization -Phase 2 at International Executive Service Corps

Tasks to be Performed:

Pre-Assignment

•  Hold call with the F2F team and the PO to discuss assignment objectives and plan.
•  Review background information about the PO (management reports etc, financial performance records, milk production records)
•  Review the PO's ICT strategy and 1-year implementation plan as previously developed
•  Review available literature trends, barriers and opportunities for PO's adoption and use of ICTs in Kenya
•  Develop a training plan outline and materials for training management and farmers on ICT adoption and use.

During Assignment:

•  Orientation meeting with Farmer-to-Farmer staff for a briefing on logistics and itinerary of the trip.
•  Hold an introductory meeting with PO to finalize the workplan, assignment schedule, and training overview.
•  Tour the PO facilities for a better understanding of operations.
•  Develop a training needs assessment (TNA) tool
•  Conduct an ICT TNA.
•  Finalize the training plan a nd approach
•  Develop and finalize ICT training materials and guides, pre and post training assessment tools
•  Provide customized training to management on ICT strategy implementation, adoption and use
•  Provide customized Training of the Trainers ("ToT") training to farmer leaders and champions
•  Support trained ToTs to deliver further farmer trainings on use and adoption of ICTs
•  Customize and finalize an ICT training manuals and materials
•  Hold debriefing with the host organization.
•  Hold debriefing with USAID.
•  Hold debriefing with the F2F team.
•  Draft and submit the final report.

End of Assignment Report and Other Deliverables Required

•  ICT TNA
•  Training evaluation outcomes
•  ICT training materials and guides
•  A final trip report detailing work completed throughout the assignment as well as recommendations for the host organization.
•  A PowerPoint presentation for sharing with F2F, the host, and USAID.

Expertise of Volunteer Experts Requested:

•  A Bachelor Degree in IT, Computer Science, Computer Engineering or a related field
•  At least 5 years of experience working SACCO in implementing ICT solutions
•  A good understanding of the cooperative ICT needs
•  At least 3 years of experience in the area of ICT support and/or Help desk
•  Fluency in spoken and written English is required.
•  Knowledge of Corporate ICT security (Firewall, IPS, VPN, Electronic Signature etc.) and malware protection systems.
•  Excellent PC hardware troubleshooting skills.
•  Excellent knowledge of video conferencing such as Zoom, Microsoft Teams, Google Meet, etc.) and telecommunication (Satellite phone etc.).
•  Ability to review a variety of data, identify and adjust discrepancies.
•  Ability to provide advice and guidance.
•  Experience working in Kenya and/or the region is a plus.
•  Strong leadership and communication skills and capacity to plan strategically and flexibly.
•  Experience delivering group training.
•  Sufficiently physically fit, with appropriate medical clearance.
•  Good writing and analytical skills, interpersonal communication and presentation skills (adult education skills), ability and desire to teach in both classroom and field settings