Digital Communications and Community Lead at AfricaNenda

Key Responsibilities:

• Social Media Strategy & Management
• Develop and implement AfricaNenda’s social media strategy across LinkedIn, X/Twitter, and YouTube.
• Plan and oversee content creation and scheduling, working with the comms assistant.
• Monitor, analyze, and report on engagement to inform content and growth strategy.
• Develop creative assets (posts, visuals, infographics, short videos) to amplify AfricaNenda’s work.
• Identify opportunities for thought leadership and digital campaigns around key reports, case studies, and events.
• Community of Practice (CoP)
• Manage and grow AfricaNenda’s LinkedIn CoP to foster peer exchange and knowledge sharing.
• Curate and moderate discussions, ensuring active participation from key stakeholders.
• Coordinate and expand the network of CoP Ambassadors, supporting them in outreach, content sharing, and mobilization of members.
• Support the design and promotion of CoP activities including webinars, learning sessions, and collaborative campaigns.
• Newsletters & Digital Content
• Lead the planning, writing, and production of AfricaNenda’s newsletters.
• Ensure timely dissemination of programme updates, publications, and thought leadership pieces.
• Collaborate with colleagues and service providers to design engaging multimedia content (articles, videos, podcasts, infographics).
• Maintain a multimedia databank documenting AfricaNenda’s work.
• Event Communications Support
• Support communications around AfricaNenda-led and partner events (before, during, and after).
• Develop event promotion strategies (social media campaigns, invitations, newsletters).
• Coordinate live coverage on social media and ensure post-event summaries and highlights are shared widely.
• Assist in identifying and positioning AfricaNenda in key industry events.

Qualifications and Experience:

• Bachelor’s degree in communications, Journalism, Public Relations, Digital Marketing, or a related field (advanced degree or professional diploma preferred).
• 7+ years’ experience in social media management and digital communications, ideally in international development or financial inclusion.
• Proven ability to manage multiple social media platforms (LinkedIn, Twitter/X, YouTube) and grow online communities.
• Strong copywriting and storytelling skills in English and French, with the ability to adapt tone for diverse audiences.
• Experience in designing and producing digital assets (infographics, visuals, short videos).
• Familiarity with tools such as Hootsuite, Canva, Adobe Creative Suite, and similar.
• Knowledge of digital financial services and/or development communications is an asset.
• Experience supporting event communications, including live social media coverage.
• Strong project management skills, able to deliver under tight deadlines.
• Comfortable working in a multicultural environment, with flexibility and initiative.