Digital Delivery Consultant at Girl Effect

Context

• Girl Effect’s Global Technology Team oversees the management, maintenance and delivery of our technology infrastructure backlog using agile practices, and the delivery of key digital innovations within the organisation, such as our AI-driven chatbots. 
• We have recently moved into an exciting period of tech development in Kenya  - growing our internal technology team, establishing relationships with new technology vendors, and migrating our technology to new homes. We are now looking for a Digital Delivery Consultant to join us and facilitate the delivery of our growing technology roadmap, our backlog and projects, whilst playing a key role in helping the team achieve its strategic objectives. The successful candidate will join a cross-functional, international team working at the cutting edge of tech-for-good. 

 Responsibilities Include

• Support our teams with scope refinement, design and delivery of technical projects, incl: 
  • application of agile software delivery methodologies
  • sprint planning, ticket/backlog management and maintaining delivery momentum,
  • capacity planning and resourcing
  • management of a selection of technology partners and creating clear visibility of their work
  • ensuring work meets acceptance criteria, is correctly documented, reported, run, on time and within budget
  • providing regular progress updates to stakeholders across multiple departments
• Create technical and business documentation on Notion and Google Drive, incl:
  • briefs, scopes, reports and other project and product planning documentation
  • risk reporting
  • TORs, PRFs, RFPs
• Support the Digital Delivery Manager and Director of Technology to define roadmaps and manage the org-wide technology backlog, including logging requests from teams.
• Work with the broader organisation to modify our ways of working for efficient delivery processes and continuous improvement.

Expected commitment

• The assignment is expected to take approximately five months. 
• The consultant will be expected to spend up 24 hours or 3 days  a week on this project.
• The consultant's assignment period starts in July 2023 and ends in December 2023

Who You Are

Skills and expertise

• 3-5 years of experience in project management, ideally with the delivery of multilingual projects and technology infrastructure (hosting and data platforms, CMS, etc).
• Substantive working knowledge of CMS e.g. Wagtail, WordPress, Drupal, or other open-source technologies.
• Experience using Jira and Confluence to manage project delivery; ideally, also working experience setting up boards, forms, epics, processes, etc.
• Working knowledge of Google Analytics, Facebook Ads Manager, or other analytics/insights tools and how to use data to influence decision-making.
• Experience working in a software development team.
• Agile methodology experience or certification.
• Experience managing technology backlog.
• Prioritization with stakeholders.
• Experience managing third-party software vendors. 
• Designing and inpuContent Management Systems.
• Product / Project Management experience of at least 2 years. Core project management principles related to stakeholder management, briefing, scoping, status updates, risk & mitigation planning.
• Must have experience wtting into roadmaps.
• Experience with ith web & mobile development.

Nice to have

• Experience in the ICT4D space.
• Understanding of managing & planning technical maintenance / technical debt strategies.
• Experience working alongside Site Reliability Engineering / Hosting Services.
• Understanding of data protection legislation impacts in technology.
• Experience working in a global setting.
• Interest in Social Development & Girls Empowerment.
• A big bonus for chatbot exposure.

Behavioural strengths

• A fast learner.
• Someone who is willing to take the initiative ·
• Someone who is methodical in their approach and values technology development processes like Agile.
• Someone who is passionate about social development and global issues.
• A positive attitude.
• Good communication skills.
• Time and task manager.
• Good team player.
• End-user focused.