Digital Solutions Executive at Entukei Marketing and Communication

Department: DIGITAL MARKETING
Reports to: CLIENT SERVICE MANAGER

As a Digital solutions Manager, account manager, you will be responsible for selling Entukei’s Digital Solutions while providing effective customer services for maximization client satisfaction. You will be the primary point of contact for these clients – as well as the point of contact for internal support teams. You will be expected to explore various sectors within the market to achieve the set targets.

The jobholder should have strong Sales and Interpersonal skills and a great Sociable demeanor. He/She will be expected to demonstrate full time commitment and loyalty and perform all duties, in accordance with the organization’s office routines and procedures, keeping in mind the overall business objectives.

QUALIFICATIONS / EXPERIENCE / KNOWLEDGE

Knowledge & Experience Required

• A Diploma or Bachelor’s degree in business studies or related field
• Certification in digital marketing and advertising is an added advantage
• At least 1 years’ experience preferably in media sales
• Must be competitive, possess a positive attitude, disciplined and fast to the market and have a passion to win
• Excellent oral and written and presentation skills tailored to the client’s/audience needs
• Demonstrable strong work ethic for completing sales cycles
• Strong negotiation skills with teamwork ability
• Demonstrable strength in client service and continuous growth

ROLES AND RESPONSIBILITIES

Duties and responsibilities

• Research available business opportunities and identify new leads and new opportunities for digital solutions
• Analyze, Prospect, identify, and qualify clients for new business opportunities by providing digital solutions and providing creative solutions that are unique to each client
• Provide clients with timely reports of their digital campaigns
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Ensure client focused selling by providing excellent customer service to existing clients to both retain and grow those accounts as well as maintaining interactions with potential new businesses and clients
• Demonstrate value preposition to clients through innovative digital solutions
• Analyze the territory/market’s potential, track sales and status reports
• Achieve set weekly, monthly and annual targets within schedule
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
• Develop and implement plans for increasing sales volumes and market share Key Deliverables
• Sales Volume
• Business Growth
• Customer satisfaction
• Ensure timely payment collection