Equity Bank Limited (The "Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance a...
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Analyse internal strengths and weaknesses and external opportunities and threats (SWOT).
Establish long-term departmental objectives and strategies to achieve these objectives
Develop supporting action plans and key performance indicators (KPIs) to track progress
Review and recommend improvement of IT and Operations plans and operations
Provide guidance to IT and Operations Leadership in the development of strategies that are purpose driven, performance oriented and aligned to overall Equity strategic objectives.
Monitor deployment of approved resources (such as capital, labor and equipment, including technology) and facilitating mechanisms (such as motivation and deployment of personnel, condition of management information and financial systems vis-à-vis strategic support), and reviews/refines strategies and implements corrective actions.
Conduct research on market and industry trends and present findings to IT and Operations Leadership
Identify threats to early stage initiatives, and develop and recommend strategies and tactics to overcome resistance to change and other behaviors that may impede successful implementation of initiatives
Construct forecast and analytical models
Prepare written materials such as business case scenarios, justifications, and analyses of routine technical issues
Work with all stakeholders to ensure that IT and Operations processes are aligned to the Division’s strategic direction
Core Skills Required
Analytical thinker - Comprehend and identify patterns or connections between situations that are not obviously related, and identify key or underlying issues in complex situations
Teamwork –Work closely with their colleagues to find solutions to business problems.
Customer focus – put customer requirements in the forefront when tracking performance
Concentration –Work on tasks for long periods of time.
Creativity – Find solutions to problems and think outside the box to fix issues.
Strong experience with data analysis
Attention to detail
Relationship building skills
Superior written and verbal communication skills, with a keen eye for detail
Proven track record to work to strict deadlines
Self-management and strong organisation skills
Proven ability to handle multiple projects simultaneously, with an eye for prioritization
Key Critical Competencies
A University degree in relevant technical field
Minimum 3 years of industry experience as an effective Digital and Performance analyst
Experience with manipulation of data for delivery and presentation to senior management
Very good knowledge and presentation skills using MS Excel, MS PowerPoint and other relevant software (for the purpose of analysing data and producing reports to IT Leadership
Experience in customer data and field visit experience to understand the day-to-day operations of the business.
Ability to write comprehensive reports and communicate effectively with all levels of IT and Operations staff.