Direct Sales Representative - Nairobi at SafeBoda

The main objective of this role is to increase customer orders and app downloads. To expand our package delivery service throughout Nairobi. We are looking for motivated sales agents that work on a commission basis. You will promote and sell our app's services to small businesses and potential customers. In addition to promoting app downloads and service usage, you will cultivate connections with small businesses in need of delivery solutions.

Key Responsibilities:

• Acquire new users: Identify prospects and convert Nairobi's small businesses, merchants, and individuals to download and use the app for package delivery. Help in installing and registering on the app.
• Promote customer activity: By highlighting the USPs, persuade each new customer to make several delivery trips. Encourage users to increase order frequency in order to increase commission by following up on first-time users and new customers.
• Build relationships: Get in touch with small businesses (such as stores, eateries, and offices) to include our services in their daily operations.
• Attend below-the-line (BTL) activations: Identify and attend field events or activations to increase app awareness, encourage app downloads, foster engagement, and draw in trips.
• Analyze and improve: To track your performance statistics and identify fresh growth prospects, do basic market research. Adapt your strategy or pitch in light of feedback and outcomes.
• Cooperate internally: Closely coordinate with our operations, sales, and marketing departments. Report on leads and sales every day and share customer feedback.

Qualifications & Key Competencies

• Education and Experience: Preferably, you have a business, marketing, or similar diploma or bachelor's Degree, a minimum of one year of experience in business development, marketing, sales, customer acquisition, or related roles.
• Sales and Marketing Proficiency: Demonstrable ability to find prospects, make offers, and close sales. You approach sales with creativity, entrepreneurship, and a focus on results.
• Communication: Excellent verbal and negotiating abilities. To effectively interact with customers, you must be fluent in both English and Kiswahili.
• Technical: At ease using mobile apps and smartphones for communication and reporting.
• Personal: Very organized and self-motivated. Capable of working autonomously and actively pursuing leads. Should be flexible to work adaptable hours and ready to travel throughout Nairobi.
• Working in the field requires self-motivation, organization, and flexibility.