Director, Public Transport Operations at Nairobi Metropolitan Area Transport Authority

GRADE 2 ONE (1) POST
The Director Public Transport Operations is responsible to the Director General for standards, registration, licensing, network management, compliance and technical quality assurance in the authority.

Duties and Responsibilities

• Develop, implement and review of Public Transport Operation’s 
• policies, strategies, standards, procedures and guidelines for the Authority;
• Coordinate and manage operating contracts;
• Manage MRTS ticketing and fare collection systems
• Manage MRTS stations and depots;
• Develop and implement Public Transport Service and Fleet operations contracts
• Develop MRTS service and operational plans including scheduling and routing within the NMA;
• Coordinate and monitor schedules of public transport operations within the NMA;
• Coordinate, control and manage MRTS termini within the NMA;
• Oversee quality of service contract and maintaining operator penalty fund;
• Coordinate financial administration of public transport programmes;
• Develop and management of Traffic Management Centre;
• Develop standards for all MRTS Operators within the NMA
• Regulate and license MRTS operators and drivers within NMA;
• Development and monitoring of implementation of training 
• curriculum for MRTS drivers and operators within the NMA;
• Oversee public transport industry transition and transformation;
• Operationalize and manage MRTS service contracts;
• Liaise with the security agencies to ensure compliance with MRTS and NMT laws and regulations
• Regulate and strengthen intergovernmental contacts and collaboration in traffic regulation and enforcement along public 
• transport corridors within the NMA;
• Coordinate transport safety management;
• Carry-out inspection with public transport corridors within the NMA to ensure compliance with set standards in respect of the functions 
• of the Authority,
• ITS System Configuration and database management
• ITS Systems administration (maintenance, backups, patching, database management, upgrades)
• Management of the Traffic Management Centre (TMC) and facilitation of external complimentary operations within the TMC
• Develop network management strategies
• Develop and implementation of passenger information systems and 
• Communications network management, maintenance and administration
• ITS systems security management and disaster Recovery Systems Maintenance
• Development of plans for new traffic signal junctions, the 
• procurement and implementation of the plans including interfacing with UTC system
• Contract Management of the ITS development and Maintenance 
• Contact including monitoring performance against the Service Level 
• Agreement and making monthly payments in line with the payment mechanism
• Communication network development management, maintenance and administration
• Design and development of traffic junction signalization and facilitation of MRTS priority
• Development, implementation and administration of MRTS and NMT enforcement programmes;
• Development of Regulation and enforcement code for uniform execution across the public transport corridors within the NMA;
• Plan, regulate and co-ordinate of the supply of adequate and effective public transport system
• Appraise public transport schemes within Nairobi Metropolitan Area (NMA) for approvals
• Coordinate projects and programmes Monitoring & Evaluation.

Requirements for Appointment

• A Minimum of twelve (12) years relevant work experience and at 
• least four (4) in a senior management role in the Public Service or Private Sector;
• Master’s degree Transport Economics, Transport Engineering, Transport Planning, Urban Planning/Design and Development, 
• Business Administration or equivalent qualification from a recognized institution
• Bachelor’s degree in Standardization, Engineering, Architecture, Urban Planning, Information Systems, Project Management, Law, Communication Technology, Computer Science, Petroleum Engineering, Digital System Design, Electrical and Electronic Engineering, Information Technology, Finance, Security Management, or any other relevant qualification from a recognized Institution;
• Leadership Course lasting not less than four (4) weeks from a recognized institution;
• Certificate in project management from a recognized institution;
• Certificate in computer applications from a recognized institution; 
• Registered with an accredited and recognized professional body;
• Demonstrated competence in work performance;
• Fulfil the requirements of Chapter Six of the Constitution.

Key competencies and skills

• Analytical skills
• Communication skills
• Strategic and innovative thinking
• Interpersonal skills
• Ability to mobilize resources
• Negotiation skills