Dispatch Supervisor at Crystal Recruit

Responsibilities

• Build an efficient dispatch and distribution team through a strong mentorship program by creating a conducive work environment and culture, while promoting sound labour relations.
• Minimize unnecessary wastage of ingredients, packaging, cleaning materials and any other products.
• Develop and generate all shift, daily, weekly, and monthly reports ensuring that the data is analyzed, action points are generated and then closed with corrective actions.
• Ensure that the work environment and vehicles are maintained at a globally acceptable hygiene standard.
• Coordinate with the Cut & Pack department to ensure that all products to dispatched are availed on time, in full and error free.
• Ensure that quality of products being transferred from the packaging department is aligned and
• maintained with the company prescribed standards to ensure customer satisfaction.
• Perform daily reconciliations for dispatched goods and crates, invoices, delivery notes, proof of delivery documentation, goods transfer notes and market returns.
• Hold regular performance reviews with your team.
• Always be on the lookout for new ideas that could improve the business and communicate these to the Leadership Team.
• Work closely with the Finance Manager to develop and meet operating budgets through effective planning and strict adherence to SOP's and company policies.
• Communicate any incident, non-conformity, quality defect or vehicle malfunction you are involved in witness immediately to the company mechanic and the Senior Leadership Team.
• Follow any reasonable and lawful instructions given to you by the Head Baker and or any other member of the Senior Leadership Team.
• Follow strict time keeping ensuring that the company runs efficiently and delivers the best-in-class service and products to customers.

Requirements

• 4-6 years of experience in a similar role
• Experience in food processing industry will be an added advantage.
• Diploma/Degree in Business Administration, Logistics, accounting or any other related course from a reputable institution.
• Proficiency in mathematics and accounting principles.
• Functional understanding of ISO 22000 Food Safety Management Program.
• Computer literate with strong administration skills.
• Certificate of good conduct.
• A keen eye for details and the ability to identify quality.
• Supervisory experience and knowledge of statistical process control and continual improvement methodologies.
• Exceptional time management skills.