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Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.
Reporting to the Team Manager - Access Network Support, the position holder will be responsible for Troubleshooting and Resolution of faults & failures in the access transmission network; Providing technical assistance to field engineer in fault resolution process; Providing long term transmission system configuration and support ; Providing second line to transmission system faults escalated from first line maintenance; Follow up with the vendors of the transmission equipment for resolution of escalated faults; Perform transmission upgrades and major network configuration changes and developing tools for automation and speed up the support processes.
Key Responsibilities
Qualifications
Education & Experience:
Last Date to Apply: Mar 21, 2023
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