Executive Assistant at Old Mutual Kenya

Job Description

This role is responsible for providing Executive support to the Group Human Capital Executive and Group Risk, Compliance and Sustainability Executive. Key responsibility for the role is in reporting, analytics and personal assistance support. The individual is accountable for achieving results through own efforts.

 KEY TASKS AND RESPONSIBILITIES

Reporting and Analytics:

• Collates statistical information in predetermined formats or formats developed by the individual.
• Integrates data into daily, weekly and monthly reports.
• Builds and enhances databases when required.
• Translate complex data and/or instructions into meaningful outcomes.
• Required to interpret data and provide meaningful recommendations to the business.

 Administration Role:

• Performs secretarial duties for the Executive.
• Manages queries on behalf of the Executive and performs delegated tasks.
• Ensures that the executive is equipped with necessary documentation to proceed with meetings.
• Manages diaries.
• Provides corporate office with support in relation to arranging functions, venue bookings, making travel arrangements when necessary
• Responsible for office infrastructure, e.g. office equipment and ordering of stationery.
• Maintains confidentiality of information
• Strong focus on dealing with escalated queries from clients, customers and other stakeholders (with potential for brand damage).
• Often accountable for the resolution of escalations without the involvement of the senior manager.
• Minute taking and developing non-standard reports, minutes, presentations and correspondence.
• Accountable for completing tasks of a personal nature on behalf of the Executive.
• High level of contact with external parties, stakeholders and clients / customers (Company CEOs, Executives etc.).
• Could be accountable for the management of a budget or significant spending on a budget.

 SKILLS AND COMPETENCIES

• Strong understanding of the business
• High level of ownership and independence
• Stakeholder management skills
• Communication skills
• Professional ethics – confidentiality, Integrity, accountable, trust, championing the customer, embracing diversity, general conduct.
• Teamwork
• Excellent planning and organizational skills
• Excellent verbal and written communication skills
• Analytical and report writing skills

KNOWLEDGE, EXPERIENCE & QUALIFICATIONS

• Degree in any business-related course, actuarial, finance etc.
• Professional courses i.e., in data management or analytics, report writing, secretarial work etc.
• 3 years’ experience