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  • Posted: Feb 4, 2022
    Deadline: Not specified
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    The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.
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    Executive Housekeeper

    What is in it for you:

    • Employee benefit card offering discounted rates in Accor worldwide
    • Learning programs through our Academies and the opportunity to earn qualifications while you work
    • Opportunity to develop your talent and grow within your property and across the world!
    • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 

    What you will be doing:

    Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following: 

    • To be in charge of the Housekeeping Department, including management of rooms, public areas, linen, staff uniform, room amenities and relevant supplies.
    • To carry responsibilities as the Head of Department; including managing the team, communication with the other team members, General Manager and stakeholders.
    • Managing, planning and executing tasks related to departmental costs, inventories, training, budgeting, operational schedules, departmental manning, guest experience, departmental reports, team issues, departmental policies and other related issues.
    • Lead department’s daily briefings and monthly employee meetings ensuring all employees are familiar with the correct and updated information relating to all department and hotel related activities in order to carry out their duties effectively.
    • Maintain a consistent focus on improving the overall flow of housekeeping operations, seeking ways to maximize and improve the operation through productivity management and energy savings programs. 
    • Ensure guests are communicated with and assisted in an efficient, warm and professional manner by all team members and implement and manage a process to measure the same.

    Your experience and skills include:

    • Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Hospitality/Tourism/Hotel Management or equivalent.
    • At least 5 Year(s) of working experience in the related field is required for this position.
    • Candidate must possess good interpersonal and communication skills
    • Team spirit, high productivity and able to work under pressure.
    • Energetic, Result-Oriented and prepared to face challenges.
    • Positive work attitude, Strong discipline, responsible

    Method of Application

    Interested and qualified? Go to Fairmont Hotels & Resorts on careers.accor.com to apply

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