Field Sales and Account Management Representative at Wasoko

Job Summary:

We are seeking a highly motivated and experienced Field Sales and Account Management Representative to join our team in Nairobi for a 1 month contract. The successful candidate will be responsible for educating potential customers, onboarding them, supporting them, and collecting data from them in person on the ground.

The person for this role is needed immediately and should be available to start on or before Friday 24th March 2023. The contract duration will be for 1 month with possible extensions as needed.

Reporting into: Chief of Staff - Technology

Key Responsibilities:

• Develop and implement a sales strategy to meet or exceed sales targets and increase customer base.
• Build strong relationships with potential and existing customers to ensure customer satisfaction and retention.
• Conduct in-person sales pitches and presentations to educate potential customers on our products and services.
• Conduct product demonstrations and provide technical support to customers as needed.
• Work with the marketing team to develop marketing materials and campaigns to support sales efforts.
• Coordinate with internal teams to ensure smooth onboarding of new customers and provide ongoing support as needed.
• Gather and analyze data from customers to identify areas for improvement and suggest product and service enhancements.
• Keep up-to-date with industry trends, competition, and market changes to inform sales strategies.

Requirements:

• Diploma or degree in Sales, Marketing, Business Administration, or a related field.
• At least 2 years of experience in field sales and account management, preferably in a technology or software company.
• Proven track record of meeting or exceeding sales targets and building strong customer relationships.
• Excellent communication and presentation skills, both verbal and written.
• Strong negotiation and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong analytical skills and ability to gather and analyze data to inform sales strategies worked on using Google Docs, Sheets, Forms and/or Slides.
• Flexibility to work outside regular business hours as needed.
• Must be based in Nairobi and ready to start immediately.