Field Sales Representative at Reeds Africa Consult

Overview

• Our field sales representatives are supposed to regularly engage our customers on a daily basis through field visits on a route operational basis to serve customer needs, identify sales leads in the area, and ensure collection while ensuring growth of the clients database and achievement of the specified targets.

Job description

• Establish and maintain healthy relationships with existing and potential customers, addressing their needs and preferences to drive sales.
• Present and demonstrate products or services to customers, highlighting features, benefits, and pricing information.
• Take orders from customers, process sales transactions, and issue receipts or invoices for purchases.
• Negotiate business terms with customers to maximize sales revenue and profitability.
• Cross-sell or up-sell additional products to customers to increase order value and meet sales targets.
• Provide product recommendations, advice, and assistance to customers based on their requirements and preferences.
• Maintain accurate records of sales activities, customer interactions, and inventory levels using sales software or databases.
• Collaborate with supervisors and colleagues to coordinate sales activities, share insights, and develop strategies.
• Receive and resolve customer complaints, issues, or concerns in a timely and professional manner, ensuring customer satisfaction and retention.
• Responsible for conducting daily reconciliation upon return from the field every evening.
• Inform customers of new products and price changes.

Requirements

• Diploma in Business administration, sales marketing, business management, or a related field.
• 3-4 Years experience in FMCG Sales environment.
• Knowledge in use of sales CRM software.
• Excellent mathematical comprehension and understanding.