Field Service Specialist at CDL Human Resource

KEY RESPONSIBILITIES

• Report to the Field Service Manager; provide daily briefs and weekly reports.
• Study technical plans and schematics for IPTV and MUDs, advice on adjustments and changes and approvals
• Quality assurance of installation processes and procedures
• Liaisons agent, between installers, commercial agents, RSMs and different service points in the regions
• Ensure installations performed within the framework of Installer Ecosystem App.
• Provide leadership to installers, mentors, and advice.
• Track record of VSAT/Satellites Installations, managing technical teams, Use of FSM (Field Strength Meters), Spectrum Analyzers, Structured cabling, Basic Networking, IPTV and MUDs installations, drawing technical plans, making or advising changes and adjustments.

Experience

• Administrations
• Technical/Fiber/Telecommunication
• Customer Service
• Dstv installations
• Record keeping

Relevant Qualification

• Bachelor’s Degree in IT, Engineering, or business degree with relevant experience.
• Preferred: Technical qualifications
• 3 years relevant work experience.