Food and Beverage Supervisor - Thika Road at Brites Management

Duties and Responsibilities

• Reporting to the Outlets Manager, responsibilities and essential job functions include but are not limited to the following:
• Consistently offer professional, friendly and engaging service
• Supervise the F&B Outlet team in all aspects of the department and ensure service standards are followed
• Maximize revenues by upselling and following budget guidelines
• Handle guest concerns, reacting quickly and professionally
• Balance operational and Colleague needs
• Have full knowledge of all menus and promotions
• Ensure Colleagues have full knowledge of all menu items, garnishes, contents and preparation methods being served in the Food & Beverage Outlet
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned.

Key Requirements Skills, experience and qualification

• Previous Food and Beverage leadership experience preferred
• Previous Point of Sale system experience required
• Computer literate in Microsoft Window applications required
• University/College degree in a related discipline preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem-solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively as part of a team
• A second foreign language is a plus.