Franchise Manager at Alibhai Shariff & Sons LTD

Job Summary

Thekey purpose of the owner-operator is toprovide qualitycustomer service to all customersthrough optimal management. Theincumbent is responsiblefor managing the team of staff, finding and creating business associationsthat have positive potential, maintainingthe assets and consumable stock,focusing on turnover,ensuring the smooth operation of the business, maintaining a good relationshipwithcustomers and handling customer requirements effectively.

Responsibilities

• Seeking viable business associations and developmentAsset utilization and management.
• Effective Communication with stake holders.
• Carry out leadership within the outlets.
• Business awareness and development.
• Judgement and effective decision making.
• Focus on the effective management of accounts receivables.
• Overseeing outlets management
• Ensuring optimal functioning of businesses in accordance with the objectives of the company.
• Managing and training team of staff and franchise management and to ensure that all are informed on and conversant with all equipment and tools and all relevant processes
• Maintain good relations with related parties and stakeholders.  
• Sending reports daily.
• Manage and promote business sales.
• Visit project managers and contractors on site and assist in supervision where necessary
• Seek potential business sites and proposing to management
• Conducting feasibility tests before proposing of potential site and business association

Key Requirements.

• 5 – 10 years’ experience in a management role.
• Master’s degree in Business Management or any other related field.
• Bachelor’s degree in Business Management or any other related field.
• Technical knowledge regarding the functionality and application of equipment and tools is an added advantage.
• Should have strong Leadership skills.
• Must have excellent communication skills.
• Must have good customer service skills.
• Should have a knowledge in marketing, human resource, quality control, accounti