Front Office/ Admin Assistant at Talent Nexus

Our client is a well established and reputable audit firm in Nairobi. They are looking to recruit an organized and proactive Front Office/Admin Assistant. 

Key Responsibilities:

• Maintain a clean, neat and welcoming office environment
• Front Office Reception: Answer and place telephone calls promptly, efficiently, and courteously and transmit messages accurately
• Receive clients and visitors in the office in a professional and friendly manner 
• Schedule appointments, conferences and meetings with clients for the office staff
• Update and maintain appointment calendar for the office staff
• Handle and route incoming and outgoing mail
• Maintain reception area, including conference rooms 
• Bind documents for delivery to clients 
• Under guidance prepare letters/memos for the auditors for delivery to clients 
• Input new client information and maintain client information database
• Handle client complaints, provide appropriate solutions and alternatives within the given time frames and follow up to ensure resolution
• Maintain organized filing and scanning of correspondence, billing as well as business and individual files
• Manage office inventory such as stationery, equipment, furniture and ensure timely requisition.
• Any other task as allocated

Required Skills & Qualifications

• Diploma in Business Administration or related field of study
• Atleast 2 years’ experience in admin/ front office in a professional environment
• Ability to perform administrative duties with speed and accuracy without immediate and constant supervision
• Ability to execute assignments of a confidential nature and to keep matters confidential
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with office management systems and procedures.
• Good communication and interpersonal skills
• Presentable