GA Trade Development Representative - Safaricom at Smollan

As a Trade Development Representative you will be responsible for:

• Relationship Management – merchant onboarding, retailer recruitment and retention
• Proactively drive Care to achieve NPS-1 in the market
• Ensuring market penetration on all our offerings
• Accelerate sale of Fiber and fixed wireless access solutions
• MPESA float availability
• Airtime distribution
• Top of mind consumer awareness
• Outlet visibility through several below the line initiatives
• Aftersales engagement and solutions to customer issues within SLA
• Win competition
• Drive digital agenda and penetration to the market
• Drive sales performance for hardware and Software products.
• Increase usage and awareness for our products/promotion
• Lead to trials & uptake of the product/promotion
• Increase awareness, trial and usage of Safaricom offerings
• Grow acceptance of Safaricom products and services
• Grow brand affinity and consideration through direct customer engagement
• Drive consumer education on product/services and promotional campaigns
• Develop and execute highly creative Trade Development strategies

REQUIREMENTS

What are we looking for?

To qualify for this role, you should have:

• Degree in any field 
• Proficiency in written & spoken English and Swahili
• Valid Certificate of Good Conduct
•  One (1) Year experience in sales & distribution role preferably FMCG, Telecom & allied industry                                                                 

Knowledge, Skills & Abilities:           

• Selling Skills
• Excellent communication skills
• Ability to speak local language in area of operation
• Customer Service Excellence
• Planning, Organization & prioritization skills
• Innovation & Negotiation skills
• Performance and results driven