General Manager (Restaurant) at Summit Recruitment and Search

Key Responsibilities.

• Coordinate daily Front of the House and Back of the House restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality and research new vendors.
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Ensure compliance with sanitation and safety regulations.
• Manage the restaurant’s good image and suggest ways to improve it.
• Control operational costs and identify measures to cut waste.

Qualifications

• Must have a bachelor’s degree in hospitality management or relevant field.
• Must have at least 4 years of experience in restaurant
• Great attention to detail, strong leadership, and communication skills.
• Excellent customer service skills as well as have a business mindset.
• Skilled in decision-making, problem-solving, planning and organizing.
• Reliable with an ability to multi-task and work well under pressure.
• Knowledge of hotel management software.

Deadline for applications: 29th February, 2024