Head of Africa Delivery and Change at Diageo

Purpose of Role

• Regional Portfolio and Non-Portfolio Delivery: Lead the Regional D&T team in investment prioritization, governance, financial/resource management, delivering quality regional outcomes. Ensure value streams and BAU teams are coordinated effectively into markets.
• Market Complexity: Handle a wide portfolio across multiple geographies/functions/processes/systems with mid-to-high range risks related to business operations.
• Leadership Responsibilities & Capabilities: Collaborate with regional/global D&T teams to structure appropriate resources for delivery plans. Oversee governance/control measures protecting investments while focusing on quality outcomes aligned regionally.
• Financial Complexity: Oversee an annual D&T budget of £10m+, ensuring successful utilization of funds while flagging risks/opportunities.

Role Responsibilities

Portfolio Delivery Management:

• Handle interdependencies across regional activities identifying resource synergies/business capacity/project approaches for efficient delivery.
• Work with PM centre of excellence team for program/project mobilization including refining business cases from a regional perspective.
• Identify risks/issues; implement corrective actions ensuring successful project delivery.
• Empower program/project leaders within the portfolio holding them accountable for status/risk mitigation/issue resolution/CARM compliance/resourcing decisions.

Stakeholder Relationship Management:

• Partner with strategic PMO office ensuring criteria fulfillment before accepting work into portfolio. Influence alignment on work prioritization at Value Stream Boards among regional/global partners/product owners.
• Collaborate internally (value stream leads/solution managers/programme/project managers/cross-functional departments/senior leadership) ensuring support/alignment for portfolio delivery.
• Build strong partnerships with key stakeholders;
• Handle expectations/communicate progress/address concerns/issues.

Process Improvement & Optimization:

• Continuously evaluate/improve portfolio delivery processes/methodologies/tools enhancing efficiency/success rates.
• Implement best practices/frameworks ensuring consistent/effective portfolio delivery.

Performance Monitoring & Reporting:

• Monitor performance leading review frameworks against commitments (monthly/quarterly/annual).
• Track/analyze metrics (progress/timelines/resources/budgets); provide recommendations improving performance.
• Prepare regular reports/updates highlighting progress/risks/recommendations for senior leadership/stakeholders.​

Qualifications & Experience Required

• Significant programme/stakeholder management experience within large matrixed organizations delivering outcome-based solutions using both traditional (waterfall) & iterative (Agile) methodologies
• Proven track record in Programme Management
• Demonstrated capability building/maintaining strong business relationships
• Strong leadership/team management skills motivating non-direct report teams
• Excellent pan-cultural impact/influencing skills
• Passionate about continuous improvement
• Foresight identifying potential issues/performance challenges/risks influencing negotiations maintaining performance
• Comfortable working in fluid environments under pressure/high ambiguity levels
• Understanding current/emerging industry/business consumer technology trends
• Prior Agile methodologies' experience with enterprise-level application development projects
• Ability to travel within region as the need arises