Head of Clinical Operations at Grant Thornton Kenya

Main Responsibilities of Job

• Track staff resource utilization, hire new staff, create budget plans, draft contingency plans, conduct quality assurance testing, manage patient billing, arrange work schedules, and training healthcare professionals.
• Encourage professional growth of personnel through regular training sessions, and by acting as a resource to clinical staff;
• Work collaboratively with the hospital physicians to ensure high quality, cost effective and accessible patient care services;
• Keep up to date on scientific and medical progress in the area of development and actively develop and maintain relationships with eternal experts;
• Support the development of products and day-to-day clinical support for the hospital;
• Provide feedback on policies and procedures that dictate the data abstraction process;
• Administer the patient/nursing services across the hospital;
• Supervise clinical teams;
• Assume responsibility and have authority for maintaining the quality of patient care for all clinical services;
• Manage and execute the hospital objectives, standards of care, policies and procedures affecting clinical services and dependencies;
• Participate in on-going strategic planning work through collaboration with the CEO and the Senior Management team;
• Define authority, functional responsibility lines of reporting and communication for nursing, all therapies and social service;
• Manage and direct evaluation of the clinical operations of assigned staff;
• Monitor and analyze monthly statistical data, outcomes, and productivity reports;
• Participate in clinical audits;
• Prepare reports and analysis for presentation during Clinical Committee meetings and the board.

Key Skills and Qualifications:

• Bachelor’s degree in Nursing, MBCHB, Public Health, Healthcare Management or other Health related course.
• Minimum of 5 years’ experience in the healthcare sector.
• Experience in a managerial position is an added advantage.
• Thorough knowledge of clinical medicine and clinical pharmacology and associated disciplines.
• Working with statisticians, laboratory colleagues and project team- members to optimally interpret and report results of completed studies.
• Contribution to regulatory filings, dossiers, and updates.
• Demonstrated ability working on cross-disciplinary teams to evaluate outside opportunities for licensing or acquisition.
• Demonstrated ability to effectively manage several priorities simultaneously in a fast paced, changing environment.
• Solid computer skills – requirement of MS applications including (but not limited to), Word, Excel.
• Ability to prioritize effectively and respond to urgent requests within team.
• Excellent communication (verbal and written), and interpersonal skills.
• Ability to work independently, prioritize and function effectively within a matrix team environment.
• Excellent verbal, written, communication, presentation, and facilitation skills.
• Possess analytical skills necessary to accurately follow the latest facility policies and legal regulations.
• Detail-oriented with good organizational abilities.